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"Everything was good"

"I loved how close to the water it was and how walkable the entirety of it was as well. "

"This was my second time staying at AC Condado. This time my husband and I brought our daughters. While checking in, we were told our room wasn't ready so we had to wait 30 minutes with our children and luggage. Once we entered our suite, I did my due diligence as a mommy and checked the bed and towels. Sure enough, the bed had long black hair under the duvet. The towels also had long black hairs between the folds. But the pullout couch was the worst. There were stains on the cover for the mattress and balled up tissues. I don't think those get cleaned properly. I called the front office and they sent someone to bring fresh covers but that was all. No disinfectant spray or anything to make up for it. The suite overall was accommodating for our stay and the location was convenient as usual. Sobao was delicious as always and the pool is definitely a vibe. For the amount of money spent, I think we'll try somewhere else next time. "

"I love it"

"Everything was perfect when we were there. I would not changed anything. The staff was very kind and helpful."

"Place was beautiful and clean, beds are super comfortable "

"I loved the atmosphere and the staff who were very welcoming "

"I really enjoyed this hotel! It was clean, the pool was great and there was a lot to do! I thought that the rooms were clean and spacious and I enjoyed sitting on the balcony in the mornings. The pool area was good, but got very crowded during the day. Many people ran out early to claim spots. We were always able to find spots, but it was annoying that people would claim some and not use them most of the day. Even when we could not find a spot, the staff was very nice and would help us find one or move chairs for us. The drinks were good, but slightly expensive. I thought it was funny that the drinks were cheaper at the club and in the lobby, than at the pool, but most people spend all day drinking at the pool so it makes sense. There was a lot to do with the club, casino, and live music at night. The lobby was always lively. The concierge helped us to book an excursion, but I would recommend finding one yourself and booking it since it was a little more expensive at the hotel. Also, we had to walk about a mile to another hotel for the excursion since we booked the day before so they would not pick us up at our hotel. It is close to the airport which is nice, but it was not very close to much else. We had to Uber to Old San Juan, which was fine and easy to do. Overall, the hotel was very nice and we enjoyed it very much. I would definitely stay here again and highly recommend."

"I enjoy my week at the hotel, the only thing the beach was unavailable. "