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"Good friendly service "

"Overall it was great. The staff are great, and made the experience a good memory. But at the price and with 5-stars, I was surprised to see multiple issues that could be addressed with a little more attention to detail and some basic maintenance. Just a random example is a hairdryer in our room that was obviously majorly cracked and looked unsafe to use. It worked and likely got dismissed by staff as “well it works, right?” For other 5-star hotels at this price, I expect it would get replaced immediately. "

"The property is in a good location in District 1. Close to shopping centres, food areas and Main Street in City Centre. Convenient to Saigon River water bus, walking distance to many interesting and important attractions and convenient for tour pick ups. Totally recommend this property to all."

"I stayed at this hotel for the first time. The room was spacious and clean. The staff was very helpful. The location was super convenient. I would stay again. "

"Special mentions at Club Lounge for Ngan, Annh, Nam and Quincy. Uyen is one of the best . The Cuban band at Saigon Saigon Rooftop Bar and Theo the manager there is extremely talented. Tri from concierge is also helpful."