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"Staff are polite and willing to help."

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"Fantastic star gazing"

"The staff were outstanding. They were very attentive and focused on the guests, anticipating what wse needed."

"Awesome onsen facility and hotel meals! "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"onsen, view in dining area and monorail. Personel extraordinarily competent"

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"The hotel was clean and the staff were very friendly. "