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"Hôtel bellissimo self service restaurant molto buona colazione e cena per altro molto assortita ed ogni giorno cose diverse personale gentilissimo Noi abbiamo preso la standard room bella e confortevole ma il bagno è vecchio e non pulitissimo se si prende la premium hai il bagno rinnovato valutare la differenza di prezzo comunque ottima location "

"Do not confuse 4* Tunisian with 4* UK or you will be bitterly disappointed. On arrival we were given a room in the hotel when I had booked a bungalow and had to go back to reception to ask to be moved to a bungalow. The hotel, bungalows and grounds badly need updating and the mattresses very firm leading to aching joints. Food not hot and very repetitive, drinks very limited and entertainment poor although this may be because it's low season. Staff ok but think they prefer the German and french guests who massively outnumbered us."

"Generally helpful staff can help provide assistance to make up for the staff - the bar comes to mind - who stay busy disappearing into back rooms to avoid the guests. But the helpful staff members well make up for their more elevated colleagues."

"Overall fantastic. A bit of difficulties at first but later things got much better and me and my wife enjoyed our stay and we wished it lasted longer. The lady at the room service was absolutely amazing, friendly, helpful, providing us with info about Houmt Esouk. She makes this hotel proud. Mostafa, the room service was friendlier too. The food is absolutely delicious and to our taste. The hotel layout is out of this world and amazing. The swimming pools are very nicely maintained and the beach too with its lounge. I have walked along the beach to look at the other hotels but Plaza Hotel remained outstandingly nicer. Our balcony overlooks the side of the pool but the sea was right in front of us and it was nice waking up to that. I liked very much so the peace and quiet and the ability to sleep without any disturbances. The reception staff were also helpful and so was the guest relation gentleman who was all ears to any concerns. I spoke to many residents and they all share the same views and many of them if not all, it was not their first time there. Although I like the change but I would definitely go back there. I think they could do more to publicise their services as this is not well reflected on the website. I am surprised that I could not see English people in that hotel but from conversations we had with some at the airport on our return, we stayed at the best hotel. "