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"Excellent all the way around! The customer service was top notch! From our check in to our check out, service was really good. Everyone was so nice especially at the Valencia & Longboard. The resort was well kept and my family had the best time at the lazy river! Definitely a great place for family trip or just a weekend getaway! "

"Excellent location, really clean and beautiful. Excellent customer service."

"Pretty grounds, friendly staff"

"Loved the location to the Orlando Convention Center and Disney Springs. 10-15 minutes to either. Would have given 5 stars but we had barking dogs beside us that barked for 4 hours straight. When we did call security the first night they came right away; no security showed up the second night. It would be nice if rooms with animals were all located in a separate building. Meals were reasonably priced at Drafts Sports Bar. A 16oz alcoholic beverage was $18.99 so felt they were very proud of their drinks 😉 The water park was great for kids and adults alike. Loved the lazy river. Overall we enjoyed our stay and would come back. "

"Very centric, clean, and the staff is friendly and helpful."

"The stay was great and so much to do there without going somewhere else. Everyone friendly and helpful."

"It was clean and very convenient to Universal. We even walked to the park on our last day. "

"Good"

"Only stayed one night but the room was very clean and the staff was so friendly and helpful! "