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"Friendly and helpful staff Property well maintained but needs more lighting at night Great location of room Great variety of food and drinks but need more restaurants Meal plan not fully all inclusive (ex: room service fees, 1 choice for lunch and 2 choices for dinner on a la carte menus) Buffet needs improvement Limited TV channels Minimal night entertainment Not able to US dollars on property"

"The hotel is extremely comfortable and well maintained! The staff is amazing. Beautiful property. One of the best resorts we’ve stayed. Each morning I looked forward to the breakfast buffet. Especially the pho! We had the pleasure of experiencing three different rooms. The pool access was by far our best room!"

"Very good hotel. Attentive staff excellent food options nice pool everything was excellent "

"Staff were very helpful and caring."

"Nice to relax, good breakfast, kind staff"

"Beautiful property, great food, friendly staff! Everything was perfect! I would definitely stay here again. "

"The views are amazing but the property is under construction so expect alot of noise. The staff was helpful for the most part but checkin is a nightmare and wasn’t greeted with the most welcoming vibe at the guest counter."

"We only stayed one night but very pleased with this resort."

"A great family resort (the best on the coral coast) and one of the few in Fiji that genuinely caters for toddlers right through to teenagers. Big points for the free nanny service during breakfast, and for not counting teens as adults until 17 - unlike most resorts who make the switch at 12. Would I come here if I didn’t have kids? No. But if you’re looking for somewhere to stay on the coral coast with kids - this is the place."

"Great place to stay. Clean , friendly staff . Breakfast amazing."

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"We were very pleased with our stay from start to finish. We were greeted with a Big Bula and Smile and treated like family immediately. Everyone there was so nice & helpful. The property and room are comfortable and amenities perfect. We did take a day trip out of port Denaru booked by the Activites desk /Rosies on the property and it was a perfect day. The evening dinner were fun to attend. We will definitely be staying again the next time in Fiji. "

"Yes"

"Cannot fault our stay at the Sofitel Resort and Spa. From the moment we checked in until we checked out it was faultless. The staff would go above and beyond with a smile on their face. The room, food options, hospitality and activities were fantastic. Will definitely be staying again in the future."

"This was our second visit and we love everyting about castaway. The staff are what make this place special, from the Team at the kids club to the chef that cooked my daughters fish for lunch after a fishing trip. We will be back!"

"Attractive grounds. Very friendly staff. Quite a good location. Walking distance to the airport to use the shops/cafes there. There are bus-stops near the hotel that service the local buses to Lautoka. An interesting and colourful ride, and only $3 each way."

"We purchased an upgraded villa in the Club lounge. It is a 1200 sqft room with a nice balcony. The apartment is very odd. It has a approx 18 ft couch in it, not really useable. The rest of the apartment was well equipped. Separate shower and toilet. The club area is a bit far from the ocean but we liked the daily tea and cocktail hour. Lots of kids."

"Breakfast was poor quality food ."