Hotel with a Concierge in West Bengal

"Hotel staff were superb "

"As perfect as the property and room were, my real love came for the employees. They became my friends. We genuinely cared for each other. They treated me mike family. I loved this place!"

"This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata."

"Comfortable , well maintained and humble staff , leadership team. The breakfast spread was outstanding and delicious . I personally like the fusion Resturant at the 2nd floor . Value for money ! "

"A grand dame in a great location. Revisiting after 10 years. A traditional look hotel with modern twists and themes throughout. The bedrooms are a little tired but they are undergoing refurbishment. Staff very helpful and just really nice. Great food!"

"The best hotel in the town and specially the best service they r giving..."

"Its location is excellent giving you the peaceful ness but still making it close to all important places."

"Service was outstanding."

"This time experience was not good. Room thas allotted for the same price 15 days ago was half the size. No latch on the room door. The lock also didn't work. So, lived in a room that could not be locked from outside. For room upgrade,the answer was difference between rack rate and what I paid through hotels.com. Even the commission amount was not offered in the offset price. One set of front staff is good,another is purely commercial. In all I may not stay here in future"

"Ideal location, clean and comfortable and probably the best restaurant in Siliguri."