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"Check in experience was remarkable. Very friendly and knowledgeable. "

"Staff was wonderful to me and my family, very family friendly, and clean! "

"The staff was above average from check in, housekeeping, kitchen etc. In my 66 years I have never experienced a more accommodating, friendly, bend over backwards group of staff members. "

"All was good "

"It was good everything was good "

"Room was very clean and Comfortable. Amber was very friendly and professional on the phone when I called for a question. Pat was great when we checked in. I asked Pat for a great place to eat local and she asked me if I wanted a sitdown restaurant and I said yes. She recommended Jacs in Kalamazoo about 4 miles up the road. Jacs did not disappoint. Great suggestion. We do ask often on places to eat when we travel, and most are great recommendations. The only negative thing I would say is...

"Good"

"The staff is what makes this place worth staying. They seem to be working hard on the property and the customer service is great."

"Yes breakfast was hot and fresh"

"Great staff. Clean hotel. Feels new. "

"Property was nice...exactly what i expected...beds were great..slept like a baby"

"Room was very nice, clean. The bed was very comfortable and the staff was very friendly and helpful. The breakfast was great too."

"It was a wonderful stay however when I made my reservation it said I wouldn't be charged until we got there and I was unable to use the card that it was supposed to go on. So I'm at a limbo still trying to figure out what to do. Normally every hotel I've stayed at they never charged until we got there all I had to do is give them a card when I did the reservation and they charged my card when I got there. "

"Historic Hotel Nichols was a great experience for our small family. Nick (manager) was fantastic. If you are staying in town, you won't regret staying here. Location is excellent, walkable to all shops/restaurants. "