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"The onsen design room was very comfortable and spacious with great view of the lake and blueberry garden. The amazing staff from the valet attendant to the checkin assistant greeted us with warm welcome and made us feel right at home. Nice touch having to remove our shoes before stepping on the tatami corridor. There are shoe lockers at the entrance of each floor corridor. The in-room onsen was lovely. There’s frosted glass (balcony railing) for privacy otherwise would have great lake/mountain...

"Good Service and English is good from the customer service. "

"全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。"

"Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!"

"ホテル内だけでも、遊べる場所がたくさんあり、全く飽きません。温泉が最高に気持ちが良かったです。スタッフの方全員、親切丁寧でした。 またぜひ泊まりたいホテルです。"

"The staffs were world class, food was excellent with a lot of variety. The location can't be beat and the rooftop onsen was one of a kind experience. Taking a nice afternoon stroll along the lake was also very relaxing. The only problem was mostly the constant foul smell in our room, since we were only staying for the night, we didn't want to spend too much time worrying about it, but it did ruin our experience a little."

"朝食のパンは本当に美味しかった！"

"Very nice hotel, might be a bit out of the way but the area is very nice Bathroom arrangement might be a bit strange for non couples"

"夫婦と子ども2名で3泊4日宿泊しました。 部屋や眺望が素晴らしいのは写真の通りです。 決め手は部屋付きの洗濯機＆乾燥機で、こども服や水着を、時間を気にせず洗濯できるのは非常に助かりました。 またルスツに訪れる際は、利用させていただきます。 素晴らしい体験をありがとうございました。"

"全体的良かったです。気になった事は、各所に足拭き用のマットが置かれていますが、それが足に引っかかったりして、危なかった。特に風呂に入るところは、突起様のマットでめくれてきて足に辺り少し痛みを感じました。その他、子供達が帰りたくないと泣きだすなど、子供達には良い宿であったと思います。"

"Great place stay. Loved the tatami room with a really nice view to the lake. The Onsen was great too, pity it was closed for maintenence in the morning when I wanted to check out."

"湖側の部屋を予約し花火を楽しみにしていた。花火の打ち上げ場所（船）が移動するため序盤の花火が部屋から見えず外に出て、外に出てはじめて移動式だと分かり部屋に引き返して残り10分のところをようやく落ち着いて鑑賞できた。チェックイン時に教えて頂ければ落ち着いて部屋で待てたのに…と思った。"

"部屋は清潔で問題なし"

"Positives: The mountain and lake view was breathtaking. The price was reasonable for a summer weekend. The area around the property is walkable with a nice sidewalk, Parking was easy and convenient. Weakness: The bath and shower area was dated. No elevator for the 2nd floor rooms. Steps are narrow for all of us with larger feet (difficult to navigate)."

"到着時より丁寧にご案内いただき、朝食・夕食とも大変美味しかったです。 部屋からの景色もとても綺麗でした。"

"Nice and inexpensive hotel at a great location. I could see the fireworks from my room. They had welcome services where free drinks and tsunami foods are served until 9pm. Onsen facility was very nice. Strongly recommended."