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"We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend."

"Great stay… buffet was delicious, we stayed in Japanese room. Transportation to the hotel was limited to one limousine bus from Sapporo per day. Overall, we enjoyed our one night stay very much."

"Excellent service from arrival to departure. Attentive staff who showed us into a lounge for check-in. Nightly firework displays directly in front of the hotel is a big plus and we are able to enjoy the firework display from our private onsen in the room. Only downside is there isn’t much to do near the hotel, other than boating on the lake. Overall, a very pleasant stay and I will definitely stay at this property again if I am in the vicinity. "

"Al ser nuestra primera vez en Japón, la verdad llegamos con un poco de nervios al hotel, una vez llegamos las instalaciones, los espacios y el personal fueron increíbles! La verdad sin conocer mucho de hoteles japonés lo recomendaría y de ser posible volvería! De verdad que fue increíble todo, la panadería de las mañanas es demasiado rica! "

"We had planned to ski but changed plans due to weather. The location is perfect for ski season with the gondola attached to the hotel (it wasn’t up due to warmer weather) but everything in the hotel from the staff, dinner, breakfast was top notch. You didn’t really need to leave the hotel to do anything. "

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Very clean and well run. Staff are "

"Very good breakfast and staff."

"Good location to Hirafu"