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"A very clean and well-maintained hotel in an excellent central location right on Krupówki. It combines modern comfort with traditional charm and style. Our atrium room with a balcony was spacious and comfortable, making it an excellent choice for families. Our family had a wonderful stay in Zakopane."

"Very nice hotel"

"Beautiful hotel centrally located."

"Not worth staying here - much better options around Zakopane. Rude staff No coffee machine supplied in room (despite having Nespresso coffee pods) which were in the room. Asked at reception and they advised they knew about it and aren’t replacing it and couldn’t source another one. Nespresso pods also had 2/4 in the case so this is a known problem. Not offered any alternative or different other than a Nescafé sachet. Guy at check out also unfriendly. No privacy on balcony as the divider is...

"The breakfast menu changed slightly each day, although the food itself was not particularly outstanding. However, the hotel offered a variety of facilities, including a well-sized swimming pool and entertainment areas, which allowed our child to spend most of our three-day stay happily enjoying the resort. We were especially grateful to the staff member who supervised the swimming pool. He was friendly, attentive, and took safety seriously, making us feel comfortable and reassured throughout...

"Awesome"

"The room, bedsheets and furniture were all clean and free of stains. The bathtub plug wasn’t working properly. During our day, it was quite the heat wave so we had to leave the balcony door open to enjoy some airflow."

"I don’t understand why Expedia is in partnership with this hotel. In my options for reservations, I took a superior room with dinner and breakfast included. Once I made my reservation that was non refundable, I received a message from the hotel say that the restaurant will be close at 6PM. On site, the reception, was asking us to have dinner between 5:30 and 6 PM. After they would close the restaurant. We protest, saying it was too early as we had excursions planned. They refused to change...

"Wonderful hotel. Clean, convinient location, nice staff, and good breakfast. We enjoyed sauna and hot tub after long hikes. Nice roof top taras with a mountain view (Giewont). Our apartment was big and had balcony with nice view. I would definetly come back."

"Phenomenal location and overall hotel!!!"

"Hotel has stunning lobby and design. High ceilings, beautiful décor. Breakfast is outstanding: great selection of food choices in a beautiful setting. Staff is amazing- very attentive, profesional and helpful. However rooms look dated, they have very old heavy wooden furniture, 70s like, yellow walls and green old carpet. There is no air conditioner in the rooms only in the lobby. Bathrooms are not equipped with a hair dryer. If you need one you need to ask at the reception. Also rooms do not...

"Great views"

"Excellent location, food and thermal baths. Super friendly and helpful staff. Thoroughly recommend "