Historic Hotels in South Dakota from SAR 353

"Clean and friendly and a good breakfast "

"A great looking hotel and helpful & pleasant staff. A waterslide and small pool for kids and adults (exclusive hours even!)"

"Thank-you so much! Such a great place to stay"

"Very clean! Spacious! Family friendly. Great courtyard with fire pit for smores and a nice pool. The front desk staff were friendly and accommodating "

"Six , the asst manager was very kind and helpful and friendly on check in. "

"Was wonderful "

"The hotel was clean and the experience of staying in an old bank was cool. They still have the vault door going from the hotel into the bar area. The drinks all sounded amazing and the appetizers i had were the best food i ate while visitng Sioux Falls. "

"Very clean and quiet, food was good gambling was great!"

"We had high hopes for our stay at the Sonesta in Rapid City, South Dakota, but unfortunately, it was a disappointing experience overall. The only truly positive interaction was with the gentleman who checked us in—he was kind, respectful, and professional. Sadly, the rest of the staff we encountered were rude, unhelpful, and seemed completely disorganized. The website advertised both a swimming pool and a restaurant on site—neither of which existed. This felt like blatant false advertising and was a big letdown. To make matters worse, the air conditioning was out for the majority of our stay. Our room was nearly 90 degrees, and while they did provide us with a fan, they told us the AC would be fixed that night. It never was. When we politely followed up the next day, we were met with attitude and borderline hostility, as if we were wrong for even asking. On a more positive note, the rooms were clean and the breakfast was decent—but that alone didn’t make up for the many frustrations we experienced. I would not recommend this hotel unless significant changes are made in both staff training and the accuracy of the amenities listed online."