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"Excellent stay on both ends of our trip. Dim sum poolside after two days of traveling was excellent. Not to mention amazing breakfast buffet and brand new espresso machine"

"good"

"Incredible views from the PH Restaurant. Clean quiet. Great staff. Highly recommend "

"Air conditioning not satisfactory, room not serviced and had to ask for servicing. Staff are very nice. The pool is dirty and needs upgrading as does the entire hotel, very run down. I’m sure it was classy when first built but those days are in the distant past. Central location. Television not working properly. No SMART TV. Bidet broken and non existent, toilet seat broken."

"Everything is perfect, room, staffs, etc. But the swimming pool needs some cleaning!"

"Impossible de reporter une réservation à 1 semaine "

"Although the pictures represent a very clean, nice hotel, this is not the reality of its current state. Our room was not clean (bathroom was really dirty and had missing caulking and fungus) which was masked by a mothball scent. "

"This is my 6th stay at the HW. Its well priced hotel, good location close to ATM, Mall restaurants and most importantly the close to the harbour where ferries leave to go to the Mentawai islands. "

"Clean room. Great Customer Service. Excellent experience. "