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"I had a very pleasant stay at Büyük Hotel in Sivas. The staff were welcoming, professional, and always ready to help, which made a great impression. The room was clean, comfortable, and well-kept — perfect for a relaxing stay. The location was also convenient for getting around the city. My only issue was that I couldn’t control the room temperature, and it felt a bit too warm for me at times. Other than that, everything else was great. I’d definitely consider staying here again and would recommend it for its service and cleanliness."

"Good size clean room with comfortable chair and drink making facilities. Two bins, large enough bathroom. Lovely looking lobby. Staff spoke good English. Right in centre of Sivas, everywhere walkable. I would gladly stay again."

"Clean and lively staff"

"Merhaba 5.kat 513 oda verildi, odanın halıları pis ve banyo kokuyordu. 503 nolu yerleri halısız odaya geçtik. Bu odada havlular kullanılmış, banyo ıslaktı. Banyo yerlerini kendimiz sildik ve 1 gece kaldık. Tv çalışmıyor, oda servisi yapılmıyor. Kahvaltı çeşitli ve güzeldi. Sivas genelinde çoğu otel kapatıldığı için 1 gece daha Ramada da kaldık. Toplamda 2 gece suit oda da kaldık. Oda oldukça büyüktü. "

"Loved this hotel, would happily stay longer if we could. Rooms are very spacious and beds so comfortable. The breakfast and service was outstanding. I can’t think of one single negative. Great place."

"Our host and his staff were excellent helping us with information as we needed it . "

"Super clean, amazing stuff, fabulous breakfast, beautiful location. Absolutely loved it. Sivas is such a beautiful city. "

"Very nice authentic hotel to stay in Sivas."

"It was a clean hotel, 2 minutes' walk to the city center in Sivas. I spent 6 nights in this hotel. But the staff spoke no English; communication was extremely difficult. And a lot was misunderstood about staying options, minibar costs, and overall accomodations. I found myself paying for things I didn't know they weren't included. It was not honest. It's a total rip-off. Also, they did not accept payment in euros. They wanted Turkish lira, and as I didn't have it at the moment, they made me pay extra in Euro. I don't think I'd stay again in this hotel. It's not the worst, I'm sure, but I wouldn't recommend it at all. It was very problematic since communication was extremely limited and the staff at the reception kept adding absurd expenses and laughing at each other as I paid them. If I were in a city where English was common, I might have reported them to the authorities . But all I wanted was to attend to my business, get through my booking, and get the hell out of that place. The city has many other hotels; I recommend that you look around before booking this hotel. I wouldn't stay in it again ---EVER!"