Hotel with a Concierge in San Andrés y Providencia from SAR134

"Excelente localização. Essa unidade não possui recepção, então quando cheguei tive que contar com a boa vontade dos hóspedes e dos vizinhos para orientação do responsável da unidade."

"Was in a standard room with no window just a skylight in the small kitchen. Room had 2 beds, a/c that worked great, a fridge and Spanish TV. It was close to everything its main selling point. The upgraded room across the hall looked better if you want to pay more."

"Pros: Great Food nice pools Cons: No wifi the and the front desk people are rude. Also far from all the main attractions this hotel is pretty much a motel with me ce pools. Don't recommend at all."

"We expected a room with a private balcony but shared a terrace with the owners which felt a bit awkward. Our reservation stated daily room service but it was only cleaned once in five days and bins emptied twice. Windows were very dirty and the air con unit was centrally controlled by the owner. However on a more positive note the owners were very welcoming and friendly and even did a wash for us at no additional cost."

"This may be a different review, but I wanted to be simple and straightforward so it can be helpful to future guests so they can be prepared for what to expect. CONS: - Besides what I had paid online, I was also charged $50,000 Colombian pesos during the check-in for a supposed "insurance of the hotel." - The reception staff was nothing nice and had a terrible attitude. Bad customer service. - The WiFi range did not reach the room. We had to sit in the lobby or on the couches outside of the...

"It was a nice vacation and Kent was owsome he help us from the beginning to the moment we left I definitely will go there again , thanks Kent for everything "

"Staff was very helpful and my Spanish is terrible but they worked with me to get transportation and an early flight they ordered a taxi for me (5am)"

"Great hotel, people really nice and helpful "

"Not a good experience in general. Nice and friendly people and try their best, but not well organized. I felt safe not worries in general, same mood as the island. However, i dont think i ever come back to this hotel if they dont make a big change."