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"Great location, lovely hotel, but would expect a far better shower/bathroom for a luxury hotel e.g. shower head was a weak movable head on the wall, water pressure wasn’t great either. No room to hang towels after use."

"Good location and good beds"

"Mostly Staff are friendly and helpful. Facilities are clean. Breakfast is good. No comment on outdoor pool didn’t use. Will be booking again. Free shuttle bus to and from airport is a plus. Thanks to all the staff."

"Very clean room"

"Staff are excellent."

"It was very convenient location to stay for 1 night after long flight."

"Had no problems at all here. Would recommend to anyone."

"I have been to several Shangri-la. This one is not the best in terms of room quality (big but old fashion) etc. But the staff is super nice, location is great and food is lovely"

"The staff was extremely accommodating and the food was delicious. We arrived a little unexpectedly. There was a communication breakdown somewhere between Expedia and the Inn. However, the staff accommodated using my receipt and things were hashed out later. I pre paid through the Expedia app. Please bring a screenshot of your booking if using third party. "