Hotel with a Concierge in Red Sea Governorate from SAR124

"Great customer service. Clean and safe"

"The whole property was excellent and very well maintained and run. The staff were amazing, helpful and eager to solve any problems. The restaurants were exceptional and the service was wonderful. Mr.Gouda, the manager, gave us his personal card to contact him with any problems. The beach area is very shallow and gets even shallower during low tide starting at noon. The only thing that was annoying was the amount of smoke that gets built up in the air at night at the entertainment area, with only one fan available and the huge numbers of smokers, the whole area was as filled with cigarette smoke. I hope the resort gets more fans in that area or designates an area for smokers and another area for non smokers. "

"Staff was amazing and professional. Property was in an excellent condition. No issues at all and food was fantastic!! "

"Our stay is unforgettable. The hotel is amazing. The front dest staff really stands out. Very fast early check in, they also are very professional. Special thanks to Mr. Assem, he followed up with us every day to make sure our stay is as pleasant as it could be. Ms. Nadine is amazing, she took our concerns and comments seriously and communicated them on the spot. The only 2 drawbacks, it’s a management thing, the drinks are awful. 1)They get the worst quality drinks, no cocktails, even the syrups are so limited and tasted bad. 2) They turn off the A/C in the restaurant and the lobby while guests are still there. Which makes is SO hot. We were drowning in our sweat. It’s also a very poor working condition for the staff especially in the restaurant which automatically reflects on how the whole service. "

"Great "

"Lovely room and vibe all around!"

"It was lovely to stay great service breakfast was great lovely from staff to everything thanks "

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"Great location, great food, amazing staff but a little dated in places. We had a strange smell coming from the AC and the room was a bit tired looking. The furniture was all dented, but very clean and the bed was very comfortable. Housekeeper was brilliant and even made a towel birthday cake for my mum. If I ever find myself in Hurghada again, I will return. Thanks"