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"From the moment we arrived until we departed, the hotel and staff exceeded our expectations."

"What a wonderful, romantic place and wonderful staff! I can’t thank you all enough for making us feel welcome and comfortable, even at risk of missing the last train home. We’ll be back!!"

"Fantastic location, incredibly friendly staff, and a delicious breakfast to start the day!"

"Great stay, wonderful hospitality. Would definitely stay again."

"Breakfast was delightful and staff very helpful. We’re very happy with our stay."

"Clean room. Professional and friendly staff"

"Amazing breakfast!! There is a free hotel shuttle that takes you from back and forth from Monterosso to the hotel, runs hourly. This is a must because the hotel sits up on the hillside. Spectacular views. All the staff were very nice and helpful. Highly recommend!!!"

"Perfect position overlooking harbour, very helpful staff, always answered when needed. At 67, we probably didn't take in to account the distance from parking to rooms. Downhill was ok, but took its toll on the return journey. All that considered we had a fabulous time."

"Amazing Hoyle the staff was so helpful and very kind!! I highly recommend it"

"The A/C was not working, despite the Expedia listing advertising air conditioning as an available amenity. This constitutes misleading information and resulted in inaccurate expectations for the customer."

"The hotel is conveniently located directly across from the train station, making it a practical choice for travelers. The reception staff were friendly and helpful throughout our stay. However, the furniture and bathroom felt somewhat dated and could benefit from renovation. One important issue was that the hotel is listed on Expedia as offering laundry facilities, which was one of the main reasons we chose to book it. Unfortunately, we found that this information was inaccurate, as no laundry...

"The property was amazing and a beautiful location with tons to do around. I had entered the city a little bit earlier than expected and within five minutes a staff member was there to assist in letting us in, even though they were not operating during these hours. The property was extremely clean and I slept like a baby would definitely recommend."

"Perfect location, close to everything. View of the water unobstructed and excellent."

"Fantastic location close to everything great helpful staff"

"Fantastic stay!! Claudia was super helpful and friendly. Lovely room and very clean. Delicious continental breakfast with a good selection of food."

"We had a basic economy room so expectations were not high, but the room was very basic. No fridge/mini-bar, no coffee in room, mattress was bad and pillows terrible. Just a partial ocean view as well. That being said, it was clean and the location was perfect to hit all 5 towns in a day and a half. There was no restaurant and very few choices in town or close by. Breakfast was pretty good each morning. For the price and location I would say it is worth the stay."