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"Great! Me and the kids found it amusing."

"The room was very clean but smelled like someone cooked fish in the microwave. The tub did not drain properly and unfortunately due to the weather the staff in the water park had to rush out and left the music on till 12:30 in the morning. Checking out was easy peasy and the screens on the balcony was amazing especially at peak bug season. all in all I would consider staying again but not at over $500/night"

"The staff was friendly and the service was great, rooms are small and bathroom small. No breakfast available, great place if you have kids."

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"Its a great location, especially if you're in town to see the Cavs or the Guardians. The bathroom was small. The hotel is undergoing renovations. So, it was down to one elevator, making it a long wait to go anywhere"

"It was our first visit and we loved it. Everyone was so nice and helpful. We will go back again. Thank you all so much."

"The uneven tub to floor was a trip issue. The dressers for the tvs are too close to joining room doors. Rooms were clean and the extra pillows were nice."

"I had an unexpected trip out to Cincinnati because my elderly mother went to a trip and got sick and I had to fly out to get her. I took her to stay at this hotel for a day and a half while we waited for our flight to fly out, she rested recuperated and we went downstairs to the restaurant whenever we needed to eat it was absolutely lovely. It was a beautiful place to stay and we were so grateful for how kind and caring everyone on the staff was."

"Check in was easy. But upon check in we were notified that the pool was down for maintenance and that the advertised breakfast included was not available for over a year. I complained at check that I those amenties should have been notified and updated in their advertising and that would have caused me not to book the hotel if they were known. The management of the hotel said they have told Expedia for several months and Expedia has not changed it. If we wish any compensation if must be though...

"Beautiful location and grounds. The pool was definitely a favorite."

"Great location, friendly staff, very clean"

"Cleanliness and friendliest staff"

"Clean room but needed another chair Liked the store in lobby to get a quick bite to eat"

"Clean room, great staff."

"Room had a bad smell, blankets were dirty from the previous guest. Not recommended at all. High price for what you paying 👎"

"The property was immaculate, staff was tremendous, not only a free breakfast but free dinner as well. Very centrally located walking distance to many things, (we went to Rock n Roll hall of fame and Guardians game.). My next trip to Cleveland this will definitely be my first choice."

"Hotel is conveniently located near many great restaurants and businesses. However, the hotel feels very out of date, run down (lots of “out of order” situations), everything feels dusty and tired. Staff was very kind from Valet to the front desk. Homeless people were present during the day in the lower street atrium area, though the area is secured at night. I felt safe, but far from inspired by my stay."

"Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland"

"Nice room, good gym. Breakfast was not very fast"

"We enjoyed the wonderful customer service and the complimentary breakfast!"