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We arrived late (after midnight) after a 700km journey. The receptionist was Hungarian speaking but learning English (in her own time) and so made an extra effort in communicating with us. She facilitated a hot drink in the foyer area for us, (despite the restaurant being closed) while we went through the check-in process. She was really helpful and friendly which was really appreciated after such a long journey and chatted with us while we relaxed on the comfy sofas before retiring to our room. The room was clean, spacious and comfortable with air conditioning which was GREATLY appreciated as temperatures were 28oC! The breakfast was very limited but this was in part due to us being gluten free (coeliacs disease) which was a shame but you can’t have it all I guess.

Communication was a bit difficult as the staff’s English was limited, but despite the language barrier, they did their best to explain everything and were very kind. Both breakfast and dinner were not excellent, but they were satisfactory. The room was spacious and clean, which we appreciated.

Good hotel with great food and connection with the water park. Some furniture and the bathroom was a bit letdown.

Clean and great. But only one negative point, the refrigerator did not work.

One night. Realised family hotel after getting there. But inckuded dinner and breakfast. Not really great though. Had to move rooms could hearvthe bowling alley in our room. The pools and saunas were nice.

Location is usually a priority in choosing a hotel: Close to transportation, attractions, restaurants and shops. Glacia Neuva isn’t located close to anything. Two hours from Bratislava or from Kosice, this hotel is a destination. (if you have more money than time, the hotel has a helipad.) The blue edifice with a commanding views in all directions, retains the majesty of its origins as a 600 year old castle, Elegant and rich in history, this hotel is more than worth the journey.

Great for famiies with children

Do not hesitate it’s really is the best choice in the area

good service