Hotel with a Concierge in Issyk-Kul Region

"They didn't deliver a key element of our months-old booking: "private bathroom". They're clearly still working on that for each dome, but at this point staying with them requires a 100m slog through sand to a toilet which consists of a cut-out baseboard over a noisesome pit. The camping dome itself was attractive and well equipped including a comfy bed and effective aircon. Curtains were a bit hard to move though. Friendly local dog but too barky late at night. Breakfast was ok but no bottled water on offer at any point."

"We have lived in Kyrgyzstan for over a year. I thought this hotel was nice, the facilities are updated and the staff was kind and helpful. If you come from America, like I do - realize you are on the Kyrgyz time. They will serve the meals at set times - it may not be all day. Be willing to be flexible and enjoy how they do things, you will have a lovely time. "

"Nice view on the lake, new rooms with modern designs, clean. Not organized kitchen. Very unfriendly woman receptionist. Just on arrival hot water in shower ended. We were asked to change the room, where shower was better but tap didn't have hot water all the stay. When we arrived to breakfast(8 to 11 am) at 10 am, there were only empty dirty plates, fruits, some veggies and cakes. On our questions we were told that we still can eat what is left. After some arguments they brought some sausages and eggs. Wasn't a nice feeling of begging for food noting that we paid 189$ per 2 nights"

"Unfriendly staff not helpful poor food poorly maintained rooms, vents between rooms amplified noises from next room, staff obviously not trained in hospitality "