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"The service here is terrible. There are lots of locals from Saigon that come to this hotel and is very loud. My room had a water leak, nothing was done about it. I requested two bottles of water from room service and was told there would be a charge. But if I dialed reception and requested there would be no charge?!?. So I requested it from the receptionist and was still charged when I checked out. The breakfast buffet is underwhelming. This does not meet a 5 star standard, I would say it's a...

"Mycket fint och fräscht! Stor balkong och stort rum. Sköna sängar och bra dusch. De kunde dock gärna ha informerat om att man måste trycka på en knapp för att få igång varmvattnet:) allt var 10/10. Fanns ingen frukost på hotellet. Lite lyhört för rummen med balkong. "

"Room was large and seemed brand new excellent smart tv"

"I stayed at Hotel 99 during the holidays and booked a private room at the standard rate. It seemed decent enough, and since I had my motorbike, I didn’t mind the location too much. The room was surprisingly spacious with three beds – could easily sleep three people – and had a private bathroom. The hot shower worked well, clean bedsheets, comfy pillows, towels provided, and even a little fridge That said, the place wasn’t particularly clean. The room felt a bit grubby, the mattresses were quite...

"The hotel was clean, comfortable and in a convenient location close to town centre and river. Reception kindly helped me book a cheaper transfer to Hanoi than I was able to find online. Rooms were turned down each day with fresh water provided."

"Amazing easy and quick check in process. The entire hotel is spotless and immaculate. The owners are so friendly and always helpful with any need you may have. I saw another room on the 2nd day had a balcony and asked if l could move into that room and it was an instant yes. And then because l liked the hotel so much l extended my stay and then moved to another room which again was no problem at all. The finishing in the entire hotel are very new. Hot water on demand and great water pressure. A...

"The bed is rock hard and room not very clean "

"They let us check-in early. The breakfast was nice. The room was big and the bed was very comfortable. It's definitely the best hotel in Cao Bang. The staff during the evening was very nice, however, the staff during the morning wasn't good (the girl wasn't friendly and she wasn't helpful. Her English is very basic). "

"Even though the booking was confirmed and paid for, there was no room available on arrival. They said this was because they forgot to update availability on the website. These mistakes can happen ofcourse, but even though it was their fault, it took a lot of time and convincing before I got my money back. The alternative hotels they suggested where not suitable at all"