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"When I booked this property through Expedia. The listing mentioned having a balcony… not true what so ever. The entire hotel doesn’t have any balconies. I could’ve sworn I even seen pictures. We did like our city view that we had. There was a full moon, it looked gorgeous at night. Right across the Straz in the corner room 8th floor. It was walking distance from the armature wall & the Poe Garage, which we chose for parking. But the hotel is outdated. Yellow walls, the valance above the...

"Enjoyed the stay."

"Not great but not terrible. The kids above us flooded their room while taking a bath so we were awoken around midnight by drips. They were nice about letting us switch our room. The “upgraded” room (two queen beds) was nicer and cleaner than the original room (one king bed, handicap accessible). People were right outside the rooms in the common area & pool until fairly late being loud. We were ok getting to sleep but I could see that being annoying for some. Air conditioner nice and strong which...

"For the price (it was $100 a night) and such last notice, it was perfect for my needs."

"This was a brief stay for a concert at Raymond James. Everything was nice at the hotel, the shuttle is helpful. Restaurant was not open - only complaint. Good experience overall."

"Everything is well maintained."

"I think I had a fair experience. Great price for the room, good amenities and good everything. the rooms need improvements and more hard work on cleaning, but I think worth it."

"Everything was great.Was a family trip and was amazing.My kids loved the pool and the amenities on the lobby."

"we loved the free cookies when we checked in! The pool is super warm and there is pool towels as well if you forget them like we did! The water pressure in the shower was super weak and went all to the bathroom sink! So be prepared for that! Overall we had an amazing time!"

"Mitzi at the bar was AMAZING! So friendly and knowledgeable of everything going on at this property. At a hotel full of professional and courteous employees… she rises to the top! Thanks Mitzi!!!"

"Clean rooms and the staff was very nice!!! The lobby restaurant had great drinks the food was decent. The shop was convenient but pricey! My only true complaint was the rooms did not go lower than 70 so we were a little warm at night but the beds were very comfortable !"

"We love it"

"The best hotel"

"Clean and so nice!!"

"Will definitely stay again!"

"Loved it"

":)"

"Todo en ese Hotel estaba exelente, silo que estaban remodelando alguna de la facilidades, pero el resto estaba muy buenos servicios.."

"My family and I always enjoy our stay at Hyatt House; we were greeted by Jade and Anthony who we met the first time we ever stayed at this hotel, few years back. It was wonderful seeing familar faces and they remembering us too. The other ladies at reception were great also. Our room was spacious and clean, having the studio with the kitchenette is helpful especially with babies/kids. Only con this time was the bed, its not terrible but it has seen its time, sunked in when I got in on my side,...

"As a visiting parent to USF, this was a great choice!"