Hotel with a Concierge in Heilongjiang from SAR55

"11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park."

"Highly recommend this great location hotel with friendly staff. "

"The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted."

"The heat in the room was too high, but it helped when we opened the window for a while. Staff were polite, Check in was fast. Breakfast was decent, mostly Chinese dishes, but there were wieners and little cakes. "

"I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special...

"房內暖氣不足，另要了棉被與暖爐。退房時一直無法刷退訂金，只能請櫃檯人員另做處理。"

"比较一般的酒店"

"The disappointment part of the hotel was it does not accept overeas Visa or Master Card"

"Excellent trip and nice place! Very good experience !"

"Clean place to stay. They have a humidifier so that it won't be so dry even with the heater on. Our toilet though had a foul smell probably from the drain."