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"Stunning hotel and staff are friendly and really helpful. It was perfect for my stay as I traveled up by coach which is a 15 minute walk and went home by train 7 minutes walk. It’s dead in the centre of Leicester and you can get to everything you need. My only complaint is when you end up at the back end of the hotel there is a bar which stays open until 2am and it can be noisy but other than that it’s a great place to stay and worth every penny."

"Wonderful breakfast. No decaf tea or coffee in room."

"Nice clean rooms, friendly staff, great city centre location, easy access to shops, restaurants, bus station and university."

"Unfortunately the fire alarm went off at 06:30 hrs… there was no communication…there was no apology."

"Apartment with 2 bedrooms was just okay. When we arrived, the light in the main living area didn’t work, we had no cooking pots, the TV wasn’t connected to the internet, and the bathroom sink only had super hot water. After complaining, we moved to a new unit after 2 nights which was in much better shape. Free laundry in building but the basement smelled terrible."

"For the price we paid the hotel was absolutely fine. Lovely leisure facilities, nice biscuits with the tea and coffee tray. Lift’s available. Bar and restaurant and food were good. Staff were very pleasant and helpful. Sadly it’s all a bit tired. Cracks in plaster around the building, dark decor just in need of TLC but as I said before, this was reflected in a very good price. I would definitely book here again."

"Suited our needs"

"Located in Glaston, we used the old pheasant for an overnight base whilst travelling through. Family suite was generous in space, clean and comfortable. Kids had private sleeping space. We enjoyed an evening meal in the restaurant and was looked after by the front of house team who were excellent. We stayed for breakfast and enjoyed both a continental and cooked breakfast. Food was value for money and service was fantastic throughout the visit. Would stay again. Value for money."

"Lovely old coaching inn, well located for visiting the theatre at Kilworth. Delightfully wonky floors but pleasant, spacious rooms and a fan provided for the rather warm evenings. Delicious and plentiful breakfast with lots of choice."

"For the price this was a solid over night stay. I didn't have breakfast as I left too early. There is a pub venue next door which is useful."

"Our large room was very spacious and it had a nice homely feel. The bed was very comfortable and the right size. There was also a decent back patio to enjoy our private dinner. Window and patio door opens wide to allow sufficient ventilation into our room. The room is clean and tidy including the bedding. There was enough space to store our luggage including our belongings. The ensuite was adequate with a decent shower. Our only criticism is the lack of a sufficient desk fan to keep cool during...