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"Incredibly kind and helpful staff in every part of the resort. I really enjoyed my stay!"

"the staff were rude and the place was very run down. they insisted a 10 pesos deposit to get a pool towel. very unfriendly. "

"Breakfast "

"Nice room with porch to enjoy afternoon pleasant surroundings. Facilities including dining area, pool and outside sitting areas were very comfortable and the service staff was very attentive and helpful."

"Great staff! Attentive and eager to help. The hotel itself was pristine! Beautuful and very well suited for the ambient surroundings. They offer several tours, both full and half day, the ones we took were wonderfull. Would definately recommend!!"

"If you are traveling by car its a lovely place to stay. Great rooms, nice common areas and friendly and helpfull staff. "

"Loved this hotel and the staff. "

"Very clean, staff very friendly and accommodating. Location and amenities perfect for our needs. "

"La habitación muy limpia, me gustó que el ambiente era muy tranquilo, el diseño tipo pequeñas cabañas de la habitación lo hizo todo aún más acogedor. La comida en el restaurante fue muy buena, no tuve necesidad de buscar en algún otro lado, además, el personal fue siempre muy amable. Otro punto a favor es la ubicación ya que llegas fácil a cualquier lugar."

"Lovely hotel with great staff . Good location also"

"Incredible place. Very clean, lots of nice common space. Victor and entire staff are very friendly and helpful. Breakfast was amazing. "

"No spa hotel "

"The staff is exceedingly competent and friendly. The entire resort was impeccable and our room was spacious and the bed quite comfortable. It was quiet and serene.The daily excursions were varied and the guides quite friendly and knowledgeable. We have an above 5 star experience at Explora!"

"La chambre était minuscule avec aucune insonorisation, aucune fenêtre extérieure, aucune serviette de fourni et l’hôtel est très brouillant le soir à cause des groupes"

"Room was very clean. Staff, especially Nathalie, was excellent. Hot water was good. Everyday water pitcher was full for drink or making tea or coffee. "