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"とても清潔でサービスも良いホテルです。 少し残念だった事は、滞在中、２回マッサージチェアを利用しに行きましたが3台とも利用で使用できませんでした。"

"I've stayed at Richmond Hotels before, everything was perfect. Great staff, nice spacious modern room, right next to station, shopping and restaurants"

"We tried both Japanese room and western room and both are good but we preferred the latter. We also love having snacks and drinks in the lounge area and it’s free. I don’t drink alcohol but my family members do and they love it. The onsen is also good."

"Absolutely incredible! The staff was very friendly and the onsens were relaxing. We didn't realize there was a shiatsu massage chair in the room. That was a definite bonus. We went for the junior suite, which was a bit of a splurge, but worth every penny. I would definitely recommend the upgrade. "

"Clean room and friendly staff. Lots of convenient stores and eateries around. Convenient store is attached on the ground floor of the hotel. Easily access to the JR station. There is a department store behind the hotel. Everything is perfect. "

"Great location and price!!"

"It was very close to the east entrance of the station. The room was very clean. "

"Clean room, very nice staff"

"Yumori is a gem. With a beautiful renovation and friendly staff, you can enjoy a hot springs hotel at a bargain price. My lovely tatami room was so comfortable. Take your own food off arriving late. The share kitchen is wonderful. "