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"Big clean comfy room. Staff are friendly and helpful."

"Love the view of the river and the mall (mid valley south key). Problem is the traffic flow and why the double or triple humps on the road. Need to redesign the road to split between grab drivers and shoppers who are driving, and to split between the mall’s north southeast west entrance and the hotel."

"It's our 2nd time here and the experience has been awesome, as before. Super friendly staff, extremely clean toilet, comfortable bed and room. The thing that impressed us most is the ability to WhatsApp directly for any things we needed, like more water or toilet paper. Everything was also brought up to us very promptly. Thank you for the great stay. We will definitely be back."

"The breakfast was good and delicious"

"Yes. Staff are polite . But there are banging sound in the middle of the night . Sound proof system is quite bad . "

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be...

"Nice lovely staff"

"Room ready before standard checkin timing, room is clean and well-maintained. location is good and mall is just beside "

"Room was OK. Quite clean but the age shows. Staff was friendly and service good. "

"The room was very clean and is just a 100m walk to KSL. Plus staff is readily available 24 hours in case you require any assistance. "

"Staff is friendly and helpful. Good place to stay. "

"Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again. "

"All Good "

"Big spacious clean room.. bt aircon cannot control and feel cold.. breakfast is not expected as wat social media portrays.. "

"Spacious room for a family of 4. Only complaint was the unit floor is dusty and not cleaned. Feet got black within 20min. We have to mop floor ourself"

"Great spacious room, very good hot springs facilities and good service staff"

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"there a shop at ground floor beside the hotel but require cash. short walk to city square. decent location, decent hotel, good stay."

"Good and firm bed. Not hotel luxurious kind, but was good for a good rest. Was clean enough though bath towels looks worn out. Very good location to get around "

"Friendly staffs.. able to bring foldie to room . Or store bikes at the concierge ."