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"Clean room, excellent food. Very good spa"

"Beautiful rooms, lovely pool & spa. We love staying here "

"Booked a double room for 2 nights with pull out bed for my son - his bed wasn’t made up when we arrived - check in staff were rude and disinterested. Walls very thin, reception areas and restaurant nice, first floor, our room and pool area and changing rooms shabby and in desperate need of a deep clean, lick of paint / update. Service slow and ineffectual on several occasions. Several time staff just weren’t there. Surprise £34 charge to park the car in the hotel’s own carpark for two nights...

"Nice place to stay in Chester. The only issue is parking, specifically there is no reserved park for the duration of your stay. There are some spaces on a first come, first served basis, but if you leave you might not get a space when you return. I used the justpark car park opposite the Main Train station...7 min walk, but you can come and go as you please. "

"The spa changing rooms could do with a revamp - they are small, .cold and they don't smell great. More loungers around the pool area would add to the experience too. The corridor leading to the toilets off reception smells terribly and it was the same last time we stayed too, Other than that, the hotel is lovely, the food in the Palm Court is great and the breakfast great too. The treatments in the spa were also amazing. Bathrooms great in the rooms too."

"GOOD SELECTION FOR BREAKFAST. A BIT SLOW ON THE SERVICE - HAD TO GO LOOKING FOR STAFF ON A FEW OCCASIONS AFTER WAITING FOR BUTTER, MORE TOAST, MORE JUICE. WOULD HAVE LIKED TO JUST REMAIN SEATED WITH A MUCH QUICKER RESPONSE FROM STAFF."

"Excellent breakfast, fresh hot and cold food with great choice of options. Staff were really helpful and friendly. Room was lovely and clean as was the rest of the hotel. Nice cozy bar. Excellent location for as we like to be near tourist attractions, restaurants and bars (all were 4-10 min walk from hotel) but off the main bit so it was quiet at the hotel. Close to railway also. "

"We didn't have breakfast. The room was clean The staff were friendly "

"Unexpected Early check in! Friendly staff! Strongly Recommend to book this hotel when you visit Chester! "

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Room was clean and tidy , staff were welcoming and polite. Breakfast was very good with plenty of choice. Spa was very good and we used all facilities. Overall we were very happy with our time at the hotel . Its position relative to Chester suited us as we like to walk and we walked the canal path that was only a few minutes away from the hotel. Would use this hotel again ."

"The staff were exceptionally friendly. The bar manager was very helpful during a very busy breakfast serving to accommodate our party of 9. The pool and gym facilities are lovely too. A fantastic family stay - thank you . "

"Just fabulous "

"The rooms were very clean and staff polite and very helpful also a excellent location for everything you need "

"Very clean quite and relaxing "

"Excellent breakfast! Plenty of choice."

"Excellent stay"

"Great stay with Oddfellows, stayed in the apartment which is 5min down the road and turn left pass the Crosskey pub on the corner right to the end where there is a place with ‘Oddfellows’ on it, it came with parking aswell in the courtyard which was great! Very central but quiet enough at night by the apartment which was ideal, would definitely stay again. "

"Very pleased with our stay’ Room wonderful Staff most obliging Only problem was the bar was not open which was disappointing."