البحث عن فنادق في تشيشاير ويست آند تشيستر

"Wow, what a follow up. After the worst stay in a hotel in my life, I asked for a refund. I was given only 1 of my 2 nights, so pushed back as to why. The hotel told Expedia that I had not spoken to the front desk "to give us a chance to put things right". I had. 🙃 I explained to a blonde lady on reception that I couldn't sleep due to excessive noise in the corridors and coming through the floor below me. Not because downstairs were loud, the soundproofing was just that bad. I asked could I...

"Beautiful hotel in areas but if you’re planning to stay here with a baby or you are a wheelchair user I’d maybe think again! This hotel is not accessible at all, it’s quite old so has narrow corridors, lots of heavy doors that are shut between corridors & we were put in a room that had no lift access & was at top of a narrow steep staircase - it was completely impossible to get to with a baby & pram! We had to ask to change rooms and the staff on reception weren’t apologetic or friendly at all!...

"The staff were excellent. The rooms were very well maintained and very clean. The breakfast range was very good and a filling start to the day. An enjoyable and relaxing experience"

"All staff were lovely and helpful nothing was too much trouble for them. Plenty of choice on the breakfast menu. My only criticism if you want to call it that is that the actual bedrooms & bathrooms are all tired looking. Could do with a revamp and a colour injection. Pool area also could do with sprucing up."

"Even though the room was in the older wing it was completely updated. The bed was extremely comfortable and linens were good quality. The ensuite was huge, almost as large as the main room with soaker tub, roomy walk-in shower sink and toilet and towel warmers. Good mirror and well lit. The bed was queen sized and the TV was sizable. Desk and dresser. Really pretty nice. I arrived early and the young man at reception was mainly concerned about the proper check-in time and couldn’t be bothered...

"Clean and comfortable."

"This was not our first visit to the Grosvenor hotel in chester, as it is closing on 30th september for a couple of years to renovate.so we booked two lovely rooms in april to stay 1 night at the end of september, on arrival we soon found out our stay was not as we hoped it may be, there was an heritage package that we were not made known to on arrival. therefore there was only 1 menu we could choose from, asked a bottle of wine was told that could not order a bottle but could order by the glass...

"Spot on"

"Amazing and super friendly staff"

"We booked to stay at Rowton hall because we were attending a wedding. The staff were really lovely and very helpful Julie was exceptional as was another lady who helped us with our luggage. Annabelle on reception was also lovely, they really do have lovely staff, wedding bbq was lovely good choice of drinks, not exorbitant prices? Room was really lovely, nice comfortable beds. Thank you Julie and staff at Rowton hall."

"The hotel is easy walking distance to the train station and city centre. The hotel is well maintained. The Reception staff were very helpful especially Kurt providing useful information on Chester. The room was spacious and clean. Breakfast was very good every day we stayed. Roger was very organised in serving us the hot breakfast. We very much enjoyed our stay."