Hotel with a Concierge in Bayburt Province

"Stunning building, friendly staff. Great room with private balcony with view of the mountains. The bathroom room was spacious and the shower was hot and powerful. The breakfast was extensive and had lovely different options. Would definitely stay here again. "

"It was awesome experience"

"Everything was excellent, the room, location, service, cleanses, breakfast and staff were very friendly specially mr.Ahmet. as a conclusion it is perfect. Sure will stay in poyraz next trip to the lovely uzungol. We recommend poyraz hotel very much"

"Perfect."

"Clean, comfortable bed. Thats it. Was made to feel very unwelcome. No lights for first two flights of stairs then censers on the rest that turned off immediately leaving you in the dark fumbling with keys and luggage. Paper thin walls, could hear the next room flush and showering. Had one missing curtain (told the proprietor but was told no problem no one could see when I told him yes problem, just got a lot of shouting in turkish and nothing done) and a useless blind. The main light switch for the room couldn’t find until later when I found the wall built half way across it. This property was rated 8.6. Really! Next day I checked and down to 6.8. Still to high in my opinion. "

"I travelled to more than 30 countries and states, never i had to stay in a room without a window even to bad views, in this room it was like a jail room. It is hotels.com problem to have such low level beings named a hotel. Shame on you hotels.com Your description should be more accurate, because we depend on it at selection time."

"we have booked the lake view room, they gave us first night the ground room which was annoying because of the noise and the no view, the next day they gave us the room with lake view as booked"

"الفندق مميز والتميز الموظفين الخلوقين الغرفه جميله وواسعه الصراحه كل شي جميل "

"-- Awesome staff, very helpful and courteous. -- The Internet quality was very poor, almost unusable. -- Overall, very good experience. "