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"The entire experience was not good"

"All together my stay was good."

"Super helpful staff with ideas and great bar"

"Th rooms were very roomy and clean, the bed was very comfy. The staff were very polite, helpful and always willing to assist you."

"The location was perfect! Great restaurants attached to the building and you’re in walking distance of everything you need. Rooms are dated and in need of a deep clean. Staff was nice but the carpet in the rooms hasn’t been cleaned in over a year. The breakfast was also disappointing. Don’t spend the $20 a person. There’s one person with a flat grill. They were nice but how can you call it a breakfast when you’re out of bacon, sausage, waffle batter, cream cheese, milk or fruit. I should...

"Great"

"The hotel had a nice view on the harbor side. I did not like that the rooftop bar was not servings food or frozen beverages."

"I was in town for a concert, and all of the staff were amazing. The rooms were clean, the front desk staff were very kind and professional, and the bartender was fantastic. I would also like to thank Ms. Tyra (I believe she was the AGM) for all of her help with my reservation. I had some issues with how I booked the room, but she was very accommodating and went above and beyond to assist me. I will definitely be returning and highly recommend this hotel to others."

"Convenient and clean. Good value. Coffee was good; it was a medium roast from Costa Coffee. The gym was good too!"

"O hotel é excelente! A atendente Paola é muito gentil e prestativa!"

"They were helpful and courteous!"

"Great location and very clean"

"Room was clean and accessible to arena nearby. Only issue was charged rate was higher than booked. After some chats with Expedia, issue was resolved."

"Friendly staff. Easy check in. Clean rooms."

"Great hotel!"

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"Had a weired smell upon entering the hotel but the room was decent. Nothing really to note as it was needed for an emergency situation and it served its purpose."

"The Residence is a very nice hotel. It’s always well maintained and in close proximity to the Harbor, (walking distance). The food in the bar is excellent and the staff is pleasant. This place is hands down my favorite place to stay when I come to Baltimore."

"Clean room , good AC"

"Great buffet breakfast included"