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"Staff was good"

"Carpark is rubbish for larger cars. No in room service."

"We booked at Reflections, Lennox Head. No check-in codes and details had been sent, we phoned and were promised to be sent shortly. We checked upon arrival at 5.30 and none had been sent, we phoned phoned after hours a few times - but no answer. We were unable to stay and had to book elsewhere. Explaining this to them the following day resulted in abuse and no refund. A week later Expedia sought a refund for us, and Reflections has refused - stolen our money and lied. Avoid at all costs!"

"We were so warmly welcomed by the lovely couple on reception yesterday evening - it was a great start to our stay. We both slept well. We will be back for sure (when next back in Oz!) Thank you xx"

"we enjoyed how peaceful and quite it was"

"Late night rest break. Staff helpful and rooms were clean and comfortable."

"Stayed in a perfect little cabin"

"Very welcoming staff. Spacious and clean motel rooms.off street parking and pool. Central Ballina location."

"Noisy roof when it rained."

"In a great quiet location, close but not too close to town"

"Shower rose was leaking toilet seat was loose coffee cups were stained and didn’t fit under the coffee machine carpet was so worn but the balcony was very good plenty of space it could be a good apartment just needs updating and there were fixed up paint patches everywhere we would give it about a five out of 10"

"Slightly dated motel but ok for night or two . Few minutes walk to Lennox head front easily drive to Byron bay"

"Good size premises, great living area, good size kitchen with all needed utensils. Bed was just a queen but quite firm and comfortable. Good size shower with good water pressure. Did have an issue with the TV not having a power cord, but the staff were able to rectify immediately. No foxtel as advertised, however not a huge issue. The inside shutter and flyscreen were very hard to move on the main entrance (staff notified), made entry, exit and privacy difficult. Stairs going to underground...

"Friendly staff, great room and a great location to explore the region."

"Lovely lady behind the counter while checking in"

"Perfect location"

"Nice n clean cabin, walking distance to everything we needed, W/W nearby, great fishing - just a fabulous stay"