4/10 سيّئ
PAYGE T.
٢٠٢٥ أغسطس ٨
عناصر لم تنل الإعجاب: النظافة
home needs some TLC
Check in was not what we wanted we got there early and couldn’t check in. the Kitchen was not good. coffee box glass had a chuck out of the bottom so we couldn’t use that. crockpot was all broken up. couldn’t use that. you have to open the oven door to open the dish washer and you still can’t pull the bottom rack out to load it unload dishes. the carpet in the bed rooms need to be removed ASAP. The smells old and musty. the shag rug in den we were scared to sit in it bc we didn’t know if it was clean. pots and pan were really in need of being replaced. husband had to use a knife to screw the handle on the frying pan. but most disturbing and I would really like to get a tesponse from someone at VRBO IS we were told by text that we did get two chairs and a umbrella and when we went down there they said oh no, that’s just on their website. They should take that down. I had sent a text as I said earlier and one of the people responded back and said we do get two chairs and one umbrella, but they would not let us have it. They said there was only two or three condos that got that and our condo was not on the list so my husband had to pay out-of-pocket 180 for two chairs and an umbrella for our stay. I feel like we should be reimbursed for that so for future reference to whoever decides to stay at Emerald Towers and go through VRBO please let everyone know even though people tell us we get our chairs and umbrella as complementary as part as the money that we have paid for.
PAYGE T.
أقام 5 ليالٍ في شهر يوليو عام 2025