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"Was dissatisfied that you no longer accepted cash I’m 68 and don’t use a card I had to use my savings card surely it should be optional 😩😩 therefore it restricted 🚫 what I could buy 😳😳 when we arrived we were given a room number 0140 and in the bathroom there was puddles and mould on the floor I went downstairs and explained to David who PROMPTLY found us another room 259 it was spotlessly clean with comfortable beds I didn’t want to use my card so I was restricted we were made very welcome the breakfast was hot and tasty the Sunday lunch was beef or gammon thats day I had the beef it was so so tasty and the vegetables were cooked perfectly and the staff were polite and we enjoyed our stay there was lots to do around the area and the Harbour Arm was brilliant and the local pubs were very welcoming and not overpriced 😁😁😁 and ACCEPTED CASH "

"Great stay and very nice rooms and staff"

"We would stay here again, was a great experience "

"Guys, I promise you, never slept on a better mattress in a hotel. We spent a night only and our room was spacious with a large desk. We had also breakfast and the staff was really friendly. As we travel to the uk quite often, we will most probably go back!"

"Amazing "

"Wonderful staff were super helpful "

"Very comfortable bed"

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"We had a wonderful stay! Comfortable room, extremely tastefully decorated with a bonus patio area to enjoy. Lovely breakfast too. Great location for exploring Canterbury. Would highly recommend this hotel"