"I cancelled the reservation; the smell of cigarettes was unbearable, the condition of the room was abysmal, and the TV is not working.i’ waiting for may refund "

"The room had a musty smell. The furniture had water damaged and the bed sheets had cigarette burns on them . Considering we booked a non smoking room. No fresh towels for the next day. You had to bring the old ones down to have them exchanged. This room was the worst ive had in my 60 years on this earth and the unwillingness of staff to change rooms or provide daily maid service made me feel like we where staying in a motel rented by the hour!. The pool was disgusting and full of green algae....

"the room was generally grimy there was hair all over the bathroom sink the lamps were rusted the chair in the room was covered in hair and stains like it might have just been pulled out of a dumpster the towel in the room had hair on it and it took me going up to the lobby 3 different times to be able to get a clean towel. this place was discusting and if i had anyother choice i would have changed my stay for ANYWHERE else "