"Very nice"

"Unfortunately, my experience was extremely disappointing and unacceptable. When I entered my room, I found it to be in an unsanitary condition and not properly cleaned or prepared for a guest. I was traveling with my children, including young children, and after arriving expecting a safe and clean place to rest, I was shocked that I had to clean the room myself. When I brought my concerns to the front desk, instead of providing a proper solution, the gentleman at the front desk handed me a...