"Check-in was very stressful. We arrived around 2:00 p.m. and were told our room wasn’t ready, but that they would call us as soon as it became available. We never received a call. At 7:00 p.m., I finally called the front desk from the pool and was casually told the room was ready.
Our room also never received housekeeping service during our stay. When I called the front desk on our last day to ask about it, the only response was, “If you need towels, I’ll send you some now.” This was disappointing and not the level of service we expected from a Hilton property."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
