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"Needed a last minute place to stay on my trip south. The staff at check-in was really friendly, the food at the pub was delicious and the hotel room was really clean with a comfortable bed. Exactly what I needed for a one night stop through!"

"Very disappointing experience with the reception staff. Unfortunately, the service I received from the reception team was not helpful or welcoming at all. I approached them expecting basic assistance and courtesy, but instead I felt like my concerns were not taken seriously and that they were unwilling to help. The reception team is the first point of contact for guests, so I believe good communication and customer service are extremely important. Sadly, this was not my experience. The attitude...

"Nothing incredible to note. Very expensive for what it is. Old run down motel. But sky high prices. Expected better."

"I will never stay there again"

"Clean room, very close to the beach, staff is very friendly. No WiFi. 😢"

"You can park right in front of your room. Convienient and close to everything. I like the fact that it has a microwave oven and toaster for cooking,biscuits,coffee and tea facilities. The price is affordable compared to other accomodation in Wollongong."

"Clean rooms and easy to access"

"The property appeared to be new or recently renovated, and overall, the room was spacious, clean, and located in a quiet neighbourhood. I stayed for one night while attending a wedding reception nearby. The accommodation itself is quite basic. However, I was disappointed that some common amenities were missing, such as a mirror inside the room for guests to get dressed, a bedside alarm clock, and an intercom or phone to contact reception. The most disappointing aspect, and the sight that...

"After driving three and a half hours to reach our accommodation, we were shocked to be told on arrival that our room had been cancelled. We received no phone call, email, or any form of communication beforehand. When we spoke to the hotel staff, they repeatedly blamed the third-party booking platform, saying that was the reason for the cancellation. This made no sense, as I have used this same platform for years to book holidays both overseas and throughout Australia without ever experiencing...

"Rooms very clean. Definitely stay again."

"Cabin was clean but bathroom needed some urgent maintenance."

"The room was small yet clean and provided everything a traveller needed. It appeared as advertised. Given it was on the Princess Highway, it was a bit noisy from the constant traffic. The Bistro was good, food good and very popular. It was difficult to get a table, which was a good thing as it was well patronised."

"👍"

"So much to do in the area! Great location"

"Great customer service across all divisions. I would ask for a room not on the pool side next time due to noise."

"Great location and central. Across from beach. Issues with moths they were everywhere and cockroach in our bathroom. Some of the light switches and power points didn’t work in our room. But the room looked to be recently renovated, service was great. Pool wasn’t really heated as indicated and didn’t like location of sauna inside woman’s bathroom nor that they were separate to men’s. Coukdnt have a sauna with my husband. Kids activity room was spacious and good activities. North bar menu could be...

"Older property, but in good condition. Rooms were clean and helpful staff. Safe underground parking and fantastic location for the city and beaches."

"I run a hotel in Sydney and to be honest I came away after 2 nights with some amazing ideas for my property. I couldnt fault the room the staff the whole experience was fault less. If asked to rate it out of 10 I give it 11"