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"Just spent a few days at Crown Plaza in Bandung and had a wonderful time thanks to the friendly staff : Julius at the front desk who took care of our concerns, Ryan and Jasmine at the executive lounge who were very friendly , always greeting us with smiles and kudos to the kitchen staff who served up delicious food in the evening. Highly recommended."

"The ambience of the hotel is good but due to aging the facilities tend to wear out . If you are the choosy type of person do consider your pick . Else likely you will complaint a lot during your stay . Overall experience average just abit of hiccups the first night due aircon failed . "

"This hotel is beautiful. All of the staff is nice, respectful and competent. My room had problems and they came to fix things immediately. The rooms are small but are designed moderately well. But it's inconvenient to have to go to the second floor into a restaurant to cross over to your building. I didn't like the fact that I had old sheets. The balcony door was also locked but probably because of safety concerns. That meant that the only source of natural light I had was either outside of my room or the bathroom window. All of the drains were clogged and the filter in my AC unit had to be replaced by the time I got there. I believe if they make more maintenance rounds this place could be nicer. Ultimately I was happy with the place for the price. But I do believe they could do better. Once again, they have an amazing staff and I really appreciate all the service provided to me by their staff. "

"Clean and comfy, lovely pool "

"Excellent property with a nice garden in the middle to escape from the city noise. "

"Overall, were wonderful and very convenient to everywhere we need👍"

"Location"

"The service was good. Didik Anugerah from the front office help me to sort my train ticket. He was very helpful and friendly. I feel comfortable ad safe in the hotel. I think I choose the wrong date cause the Hotel was fully booked and lots of children's since its Indonesia school holiday. The room is a bit dated and need improvement on the toilet and the bed. Overall I will come back to this hotel cause its convenient and near to all the outlets and eateries."

"The staff are excellent, friendly and very helpful. I should highlight the massage was amazing continued with sauna and spa hence you don’t need to go anywhere."