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"two elevators were out of service. "

"This was a beautiful hotel that had a nice clean room. The afternoon happy hour was a nice touch to relax after our day at the zoo. "

"We were pleasantly surprised of the hotel. Staff was very nice, breakfast was great and plentiful, everything was great!"

"Hotel was nice and clean. Vallet was excellent, staff was friendly. The block the hotel was on felt very safe, but 3 blocks away there were a lot of homeless people camped on sidewalks and felt not very safe at night."

"I often stay here when I'm up in Portland due to the great value and convenient location. I messaged ahead asking for a quiet room as I had a few Zoom meetings to do on this trip, and the GM upgraded me to a suite. I appreciate this kindness and level of service!"

"Hotel was perfect walking distance to many stores and streetcar stops. The room was clean and the perfect size, and the staff were super helpful "

"The Royal Sonesta is a cute quirky spot in downtown Portland. The attentive staff made us feel like royalty and the amazing and eclectic decor was really fun. I’ll definitely come back when in town. "

"Convenient and serviceable"

"The staff was absolutely amazing. Their friendliness and readiness to help was very evident. Breakfast was delicious. Parking was not easy but it was manageable. Only real complaint I have is that the sofa beds are a nightmare. You could feel every spring in the mattress. There is also a urine-like smell in the elevator landing as you enter the fifth floor. It may be time to renovate the property. But like I said, the staff really made the trip memorable. "