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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Guests start their day with a complimentary breakfast before relaxing poolside or getting energized at the fitness center at this Dallas hotel

Choose dates to view prices

Located near the American Airlines Center, Quality Inn & Suites Dallas - Cityplace offers travelers a continental breakfast and an on-site restaurant with American classics. Enjoy in-room WiFi, gym access, or relax by the seasonal outdoor pool with sun loungers.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is SAR 281
SAR 325 total
includes taxes & fees
21 May - 22 May

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Frequently asked questions

Does Quality Inn & Suites Dallas - Cityplace have a pool?

Yes, this property has an outdoor pool. The pool will be closed during the winter.

How much does it cost to stay at Quality Inn & Suites Dallas - Cityplace?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Dallas - Cityplace on 21 Jumada I 2026 start from SAR 281, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Dallas - Cityplace pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Dallas - Cityplace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Dallas - Cityplace?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites Dallas - Cityplace located?

Located in Old East Dallas, this hotel is steps from Knox-Henderson Shopping District, and within 3 mi (5 km) of American Airlines Center and Dallas Market Center. Baylor Scott & White Medical Center - Uptown and Turtle Creek Greenbelt are also within 1 mi (2 km). McKinney & Blackburn Tram Stop is 15 minutes by foot and Blackburn Stop is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.8

Cleanliness

7.6

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 173 out of 1001 reviews

Reviews

Verified

6/10 Okay

Elsa

Room was clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Good service, perfect stop, near everything
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tanya

Liked: Staff & service, amenities
The staff was very kind and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the highway. Clean rooms. Quiet. Good access to SMU campus and surrounding restaurants.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thamer

Liked: Amenities
Disliked: Property conditions & facilities
The staff is awesome. Comfortable bed, but I guess it needs more sanitizing
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

Cheyienne

Liked: Staff & service
Disliked: Cleanliness
I ended up checking in later in the evening, and the gentleman that helped was very kind. But the room its self was in poor shape. The floors were visibly dirty, as if they hadn’t been mopped in several months. And the shower had dirty splatter marks in it. Other than cleanliness or stay was fine.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Conveniently located
Stayed 1 night in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful,, room was clean with fresh linens on the bed, bathroom and shower were very good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Good shower and television. Good restaurant next to it, Elephant Grill.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Aanjaneya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I found this place very clean and close to a restaurant.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent access and location. Simple and well priced.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to home and the coffee is good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great and very helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family trip to the zoo was close proximity from this hotel was easy getting in and out on to main highway the service and cleanes of rooms was superb!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Thomas

Liked: Staff & service
Disliked: Cleanliness

Overall good stay

We arrived early and at first, they were gonna make us wait three hours for a room, but then they offered us a smoking room immediately. We took the smoking room, for smoking room it was clean and fresher than usual. We did see a roach in the bathroom. Also the refrigerator at cool light or something in the bottom of it.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. Near downtown
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Affordable Settling

I bedroom was nicely decorated and the bed was comfortable. We enjoyed the free breakfast and parking.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Staff was very helpful. Room was made-up each day. A reasonable Uber to the convention center. Breakfast was OK, just a bit sparce.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and reasonably prices

Clean and reasonably priced
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Sarah

Disliked: Staff & service
Bed and pillows were comfy. First room we were in didn’t have microwave or fridge so we moved. Next room was better. Shower was good there was nowhere to put soap except on the floor…need to install a shelf. At night the traffic noise was very loud but remedied with earplugs. The staff wasn’t overly friendly and seemed put out when asked to re-stock breakfast items. The breakfast wasn’t like in the pictures.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Marvin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting, customer service was horrible, convenient location close to public transportation, easy to get around. I would only recommend 1 night to drop your bags off b4 ypur flight and explore the city with very limited time actually spent inside.
Stayed 1 night in May 2025
Verified

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service
The gentleman who helped us at the front desk was nice and helpful. The room was a bit dirty, but the bed was very comfortable.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s not what you think. It’s better.

Amazing bed and Shower. Slept through the night with no noise or problems. Bug Free.
Stayed 1 night in Apr 2025