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InTown Suites Extended Stay Dallas TX - Plano

2.5 star property

Choose dates to view prices

InTown Suites Extended Stay Dallas TX - Plano provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

3.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

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Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Frequently asked questions

Is InTown Suites Extended Stay Dallas TX - Plano pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at InTown Suites Extended Stay Dallas TX - Plano?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at InTown Suites Extended Stay Dallas TX - Plano?

Check-out is at 11:00 AM.

Where is InTown Suites Extended Stay Dallas TX - Plano located?

Situated in Plano, this hotel is 0.7 mi (1.2 km) from The Main Event and within 3 mi (5 km) of Plano Convention Center and Courses at Watters Creek. CityLine and Oak Point Park & Nature Preserve are also within 6 mi (10 km). Parker Road Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

3.6

4.8

Cleanliness

4.0

Amenities

2.8

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 5 out of 7 reviews

Reviews

Verified

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nothing like the website showed and when u seen the rooms and u asked why they were different all he said was u didn't get the upgraded room which never said that anywhere because the nice picture was a lie
Stayed 7 nights in May 2026
Verified

2/10 Terrible

Keith

Disliked: Staff & service

This was weird

Terrible check in policy. 3-6pm. Literally closed after that. Had to get another hotel. Lady on phone just kept saying we're closed and told me there was a hotel next door.
Stayed 7 nights in Jan 2024
Verified

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise remodeled rooms. The room they gave me was not. It was old, filthy and unsafe. The walls had not been cleaned or painted for years. There were giant dark smudges everywhere. The refrigerator door didn't close and cabinetry was rickety. The door to the room had a faulty lock. The bathroom was gross. When I complained to the woman at the desk, she called the police. The room had been reserved for eleven nights, based on the advertisement, but I stayed for three nights. Although I requested a refund from Expedia and Intown Suites, I have received nothing but silence.
Stayed 11 nights in Mar 2024
Verified

4/10 Poor

brittney

Disliked: Staff & service, property conditions & facilities
The fact the water got turned off twice and while we was washing are clothes and towels, wasted money and they didn’t tell us the water was getting turned off nor there was construction being done. We had to buy toilet paper cause they didn’t supply any, got locked out are room and the staff was a little rude about it didn’t believe we was staying there. Had to ask multiple times for new sheets we stayed there 8 days and they only cleaned are room 1 day out the 8 days. They didn’t even clean it we did.
Stayed 8 nights in Mar 2022
Verified

2/10 Terrible

Jose

Stayed 16 nights in Aug 2025
Verified

10/10 Excellent

Gabriella Luiza

Liked: Cleanliness
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in May 2025