Wheelchair-accessible parking and van parking available
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
43-inch plasma TV with cable channels
Food and drink
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Property is also known as
Downtown Suites Dallas Motel
Palace Suites Dallas
Palace Suites Motel
Palace Suites Motel Dallas
Downtown Suites Motel
Downtown Suites Dallas Motel
Downtown Suites Dallas Dallas
Downtown Suites Dallas Motel Dallas
Frequently asked questions
Is Downtown Suites Dallas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Downtown Suites Dallas?
Self parking is free at this property.
What time is check-in at Downtown Suites Dallas?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Downtown Suites Dallas?
Check-out is at noon.
Where is Downtown Suites Dallas located?
Located in Old East Dallas, this motel is within 3 mi (5 km) of White Rock Lake Park, Texas State Fair Grounds, and Starplex Pavilion. Fair Park and White Rock Lake are also within 3 mi (5 km).
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Downtown Suites Dallas Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 134 reviews
10 - Excellent
18
Rating 8 - Good. 26 out of 134 reviews
8 - Good
26
Rating 6 - Okay. 31 out of 134 reviews
6 - Okay
31
Rating 4 - Poor. 20 out of 134 reviews
4 - Poor
20
Rating 2 - Terrible. 39 out of 134 reviews
2 - Terrible
39
6.0/10
Cleanliness
5.8/10
Staff & service
5.2/10
Amenities
5.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
2/10
I did not like this property, the room was really hot and muggy so I couldn't sleep well.
Erik
Stayed 1 night in May 2025
10/10
Easy To Get In & Out Of… GREAT Location For Deep Elum Or Dos Equis Pavilion!!!
Charles
Stayed 1 night in Jun 2022
8/10
Stay was just fine, very close to Dos Equis Pavilion. Bed was way to high for me.
Ann
Stayed 1 night in Oct 2022
10/10
Great customer service. They make you feel welcome and comfortable. Quite property
Natalie
Stayed 1 night in Jul 2022
10/10
The inside is a lot better than the outside makes it seem. The owner is remodeling and for the price the place is good. It is safe and clean with cameras and security at night. The owner is very nice and call all the guest by name. I usually stay there one or two nights during the fair.
WILLIE
Stayed 1 night in Sep 2023
4/10
Great price. Location was convenient. Friendly service. Room was unclean with dirty, unwashed bedding and dirty-looking towels, dusty furniture. Room and furnishings were of poor quality.
Maren
8/10
The people that run the hotel are very nice and helpful. They treated me with respect and accommodated my needs. There is constant watch of the parking lot at night which made me feel very safe about staying in that part of town. Great room for what you’ll pay. Microwave, fridge, A/C, working showers and hot water, working locks and curtains, cable tv, and great staff. My girlfriend and I were pleasantly surprised with our stay.
Robert
Stayed 2 nights in May 2022
6/10
Dirty bathrooms
Karsten
Stayed 1 night in Apr 2023
2/10
My room had already dead / still alive pests. (Roaches, flies, gnats, etc)
Edraeann
Stayed 2 nights in Jun 2023
6/10
There's not free wifi as advertised
Kelly
Stayed 1 night in Oct 2023
2/10
This is the worst place I’ve stayed at in my life. False advertisement, unclean (had to sleep with my jacket on top of the covers), no hot water in the shower, unsafe (could not sleep with prostitues and drug deals going on outside), very very sketchy, don’t stay here period. So glad that night is over.
Verified traveler
Stayed 1 night in Dec 2022
4/10
Noisy neighbors, playing loud music well past mid nite. Shower faucet wouldn’t work but bathtub faucet would run. No closet or place to hang clothing. No coffee, no coffee makers, not even in the lobby. Shabby and old so rather overpriced at the $95 rate.
Michael
Stayed 2 nights in Mar 2024
4/10
When I got in the room, it looked like the surfaces has not even been wiped down. There were hairs in the shower, and the sink had some sticky residue in it that hadn’t been cleaned. The headboard was the worst of all… (picture attached)
Erin
Stayed 1 night in Sep 2023
2/10
We arrived in the room was 96°, it did not cool down to 76° at 4:00 a.m. literally sat in sweat until 4:00 this morning. Took a rinse off and left early. Very disappointed.
James
Stayed 1 night in Aug 2022
2/10
Want an iron table with no cloth or iron? Want no telephone? Want no room service? Want a toilet to be unglogged and the asked if you want to it yourself? How about a desk with no chair? When asked the management refuses to give you a chair. If you like these options then this is place for you. Othwerwise, for the price per night you can find many other better options. This place is a stink hole. Terrible. Atrocious. Not worth a penny. Do not go here unless you’re desperate on OU weekend.
Jared M.
Stayed 3 nights in Jan 2021
4/10
While check in was easy & the desk clerk was friendly enough, The location should have been a tip-off- it was not good. There was a pickup in parking lot that had obviously been there awhile with front tires flat.
The room stunk so bad I had to get some air freshener. We were there briefly before going to a concert at Dos Equis Pavilion, & after getting back to room around 11pm, went to get in shower and saw 2 ROACHES in the shower - stepped out of bathroom to find something to kill them and there was another on the vanity by the sink! The floor was dirty as was evidenced by the black feet from removing shoes to walk to bed. Would NOT recommend this place to anyone but field workers who come in filthy & don’t care about the facilities.
Verified traveler
Stayed 1 night in Aug 2022
8/10
Older motel but could be a bit cleaner considering it is also more expensive than some of the alternates in its class.
Noisy, with thin walls. Other rude guests playing music well past midnight and even conversation comes through the walls. 4:30am heard management arguing with partying guests about noise and he forced them to leave. (Which was good, a lot of motel management do not do any enforcement of noise rules) not as restful as it could be but I blame rougher guests who could do better.
Parking is a bit tight.
Michael
Stayed 2 nights in Feb 2025
4/10
April
Stayed 1 night in Feb 2025
8/10
Ermalinda
Stayed 1 night in Nov 2024
10/10
Christopher
Stayed 1 night in Sep 2024
10/10
Carolina
Stayed 1 night in Aug 2024
2/10
We checked in and went to a concert. We got back from the concert and noticed a roach. Went to go get food came back and a few more roaches had came out. While we were sitting on the bed eating I got bit by a TICK on the inside of my thigh. When office was asked for. Refund he said no that termsnix comes out every week and sprays and I showed him pics and videos of the bugs and tick and where I got bit and he said. Well you checked in at 3:30 pm and you left twice so and now you wanna leave (3 in the morning) so it’s your fault. We spent maybe 3 hours total in that room! Just for them to blame us? Absolutely not. Do NOT go there!
Perla
Stayed 1 night in Aug 2024
8/10
Debra
Stayed 1 night in May 2024
2/10
Cristian
Stayed 1 night in Dec 2023
2/10
No tienen cuartos de no fumar y los cuartos de fumar estan rotas las savanas por el cigarro huelen demasiado a humo de cigarro y sali enfermo por el olor a humo