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Wyndham Cusco Saqsayhuaman

4.0 star property
Hotel with a full-service spa, near Plaza de Armas

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Photo gallery for Wyndham Cusco Saqsayhuaman

Lobby sitting area
Property entrance
Interior
Reception
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Gym
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle San Martin C7, Urbanización Ucchullo Alto, Cusco

What's nearby

  • National University of Saint Anthony the Abbot in Cuzco - 10 min walk - 0.9 km
  • Plaza de Armas - 4 min drive - 2.6 km
  • San Pedro Market - 4 min drive - 2.6 km
  • Cusco Cathedral - 4 min drive - 2.6 km
  • Sacsayhuaman - 4 min drive - 3.7 km

Getting around

  • Cusco Wanchaq Station - 8 min drive
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Las Manuelitas - ‬10 min walk
  • ‪La Casona del Inka - ‬11 min walk
  • ‪Palacio del Inka - ‬6 min walk
  • ‪El Perol - ‬17 min walk
  • ‪Pizzeria Marengo - ‬15 min walk

About this property

Wyndham Cusco Saqsayhuaman

Upscale hotel near Plaza de Armas
At Wyndham Cusco Saqsayhuaman, you can look forward to a hair salon, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a deep-tissue massage at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and multilingual staff
  • A TV in the lobby, a gift shop, and tour/ticket assistance
Room features
All 79 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 42-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Té en las zonas comunes

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Property Registration Number 20517283437

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Saqsayhuaman
Wyndham Cusco
Wyndham Cusco Saqsayhuaman
Wyndham Saqsayhuaman
Wyndham Saqsayhuaman Hotel
Wyndham Saqsayhuaman Hotel Cusco
Wyndham Cusco Saqsayhuaman Hotel
Wyndham Cusco Saqsayhuaman Hotel
Wyndham Cusco Saqsayhuaman Cusco
Wyndham Cusco Saqsayhuaman Hotel Cusco

Frequently asked questions

Is Wyndham Cusco Saqsayhuaman pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Cusco Saqsayhuaman?

Limited spots are available.

What time is check-in at Wyndham Cusco Saqsayhuaman?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Cusco Saqsayhuaman?

Check-out is at 10 AM. Late check-out is available for USD 50.00 (subject to availability).

Does Wyndham Cusco Saqsayhuaman provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Wyndham Cusco Saqsayhuaman located?

Located in Ucchullo, this spa hotel is 0.7 mi (1.1 km) from National University of Saint Anthony the Abbot in Cuzco and 1.3 mi (2.1 km) from Plaza de Armas. Plaza Tupac Amaru and Real Plaza Cusco are also within 1 mi (2 km). Cusco Wanchaq Station is 25 minutes by foot.

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Wyndham Cusco Saqsayhuaman Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 579 reviews
Rating 8 - Good. 171 out of 579 reviews
Rating 6 - Okay. 121 out of 579 reviews
Rating 4 - Poor. 64 out of 579 reviews
Rating 2 - Terrible. 40 out of 579 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10

Stayed 4 nights in Apr 2020

10/10

This hotel was absolutely amazing! The location was perfect. They have the most beautiful view of the city in the restaurant terrace. The rooms are very spacious, clean and with beautiful views. The staff is first class! They go above and beyond to make sure your stay at the Wyndham is absolutely perfect! They personalize your experience and ensure you’re enjoying every moment at their facility. They make you feel like family! Highly Recommended.
Stayed 3 nights in Mar 2020

10/10

This property was on a side street up a hill from the main area of Cusco and was quiet and secluded. We had an amazing view of the entire city. The room was exceptionally nice. The entire staff was professional, friendly and very accomodating
Stayed 2 nights in Mar 2020

8/10

The staff Was very helpful. The hotel was clean, and our room had a great view. The new chief and head waiter produced a wonderful dinner for my wife and I. Starting with a complementary Golden Berry Pisco the food was artistically presented and so very tasty. They were very engaging and gracious. If you want a reasonably priced room with view above the city though not close to downtown this is a good choice
Stayed 1 night in Jan 2020

10/10

Stayed 2 nights in Dec 2019

6/10

La estufa se daño y el wifi era muy lento o a veces sin señal
Stayed 4 nights in Jan 2020

6/10

The lobby was nice and I liked that we were escorted to our room. However
Stayed 1 night in Dec 2019

4/10

Stayed 2 nights in Dec 2019

2/10

No es un Wyndham solo mantiene el nombre. Fue vendido hace 4 años está deteriorado no hay wifi cable desayuno sin buffet frío casi no hay personal. Definitivamente no lo recomiendo. Estuve una sola noche de las4 que pagué y me mudé a otro hotel. Ahh El Barrio es feo ruidoso inseguro y lejísimos del centro ! Taxi 🚖 para todo. Expedia debe asegurarse antes de ofrecerlo como Wyndham 🤔
Stayed 4 nights in Dec 2019

2/10

My daughter got sick with altitude , asked for bottled water and they didnt have any. Cable didn't work. Breakfast was terrible, not enough staff. I would not recommend this hotel at all! Not our American standard, eventhough is an American brand.
Stayed 2 nights in Dec 2019

2/10

Staff was very friendly and helpful. They were very few in number but were available to attend to your needs. However, basic necessities and amenities not available: 1. No iron to press clothes in the room .. which is a basic thing especially for a hotel chain like Wyndham 2. No coffee in the room ... available only during breakfast , which was good. 3. Wireless barely worked 4. Cable tv never worked and I mean never worked 5. It felt like a ghost town. Barely any lights were on, only ones near your room. Rest all were closed ... so it literally was like a ghost town 6. Restaurant always closed for lunch and dinner, never open even once during my stay. So after a long hiking trip if you need to just relax at room, it was impossible: wifi , cable tv and restaurant not working .. huh Overall, very disappointed with the hotel
Stayed 6 nights in Dec 2019

2/10

- no tenían la habitación con dos camas - la puerta no cerraba con seguro mis pertenencias estuvieron expuestas todo el tiempo - mi habitación no tenía calefacción - cuarto con problemas eléctricos me quemo varios conectores de pared - secadora de pelo funcionaba 1 minuto y se apagaba - lentitud de servicio de restaurant duraron 40 minutos haciéndome un huevo frito por lo que atrase y no pude terminar un tour - internet inexistente - cuarto con un olor extraño y desagradable - lo único bueno fue la amabilidad del personal que debe estar acostumbrado a recibir estas quejas del estado tan malo de las instalaciones
Stayed 2 nights in Dec 2019

10/10

夜景がとても綺麗です
Stayed 1 night in Dec 2019

10/10

Stayed 2 nights in Nov 2019

6/10

It’s old and out of the way. Being here would be inconvenient if you were visiting Cusco for a few days. We were just there for the night in transit back to Lima so it was fine. The hot water wasn’t working in the morning. We missed our wake up call as well.... I would say it is just ok. For the price it is decent. But you’d be better to spend a little more to be closer to the square so you can walk and do things easily. Part of the problem was that we stayed at the Plaza del Inca at the beginning of our stay and there is simply no comparison.
Stayed 1 night in Nov 2019

10/10

Todo me pareció excelente, la gente super linda y cortez, si volviera, lo volveria a elegir
Stayed 4 nights in Nov 2019

10/10

Great comfy bedding and low noise level The view of the city is incredible
Stayed 1 night in Nov 2019

10/10

Perfectly located in the best district of Bolivia.
Stayed 4 nights in Oct 2019

4/10

Location is quite far from the center of the town and they charged U$7 for tax which was not an expected cost. Check-In took 20minutes because they couldn't check my booking in their system though it was finally sovled out. Staffs were kind and room was ok, but the hotel was very old. I thought the room rate was cheap when I booked it, but I think it is not after staying in it.
Stayed 1 night in Oct 2019

8/10

Instalaciones y habitación confortable. Por mejorar el servicio de restaurante y lamentable la zona donde está ubicado
Stayed 2 nights in Oct 2019

8/10

Stayed 5 nights in Oct 2019

10/10

Everyone was really friendly and they were helpful getting transportation for you. No complaints at all it was a nice hotel overseas the city.
Stayed 4 nights in Oct 2019

4/10

Alan was great on Rri arrival, but service of others and facilities got worse as the days went on. Internet unavailable from room and marhinal in reception areas, breakfast tables were never cleared and if you wanted a good table you needed to clear the table yourself. Staff approached or looked for a number of times and never proactive (again with the exception oc Alan)
Stayed 2 nights in Oct 2019

2/10

The property was good the first night we checked in but when we came back and checked in again the room was atrocious! No help from the manager at all, he wouldn’t even come see us. This is not the way a Wyndham should ever operate. Absolutely horrible. The room had numerous carpet stains, cracked walls, filthy curtains that were releasing dust and debris, and when the upstairs room flushed their toilet we could smell it coming up through our sink. Room 527 is abominable.
Stayed 1 night in Oct 2019

8/10

The staff went above, and beyond my expectations. Anytime we needed assistance they solved the problems instantly. The only issue is that it’s a bit further from the plaza Darmes, so you must Uber or taxi. As well, there is a lot of noise come 3am. I’m not sure if it’s because we’re right below the restaurant or if it’s the neighbouring room, so if you’re a light sleeper like me, bring earplugs.
Stayed 4 nights in Oct 2019