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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for JW Marriott El Convento Cusco

Restaurant
Suite, 1 King Bed, Non Smoking, Mountain View | Living room | 49-inch LCD TV with cable channels, TV, iPod dock
Restaurant
Reception
Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | 1 bedroom, memory foam beds, in-room safe, desk
JW Marriott El Convento Cusco offers a peaceful retreat in the Historic Center with gardens and a library. Enjoy spa treatments or swim in the indoor pool. The hotel provides multilingual staff, express check-in/out, and bellhops to assist throughout your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping
The current price is SAR 1,208
SAR 1,483 total
19 Sep - 20 Sep

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View) | 1 bedroom, memory foam beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (No View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Non Smoking, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, memory foam beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

1 bedroom, memory foam beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Memory foam bed
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | 1 bedroom, memory foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View) | 1 bedroom, memory foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (No View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, memory foam beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | 1 bedroom, memory foam beds, in-room safe, desk

Luxury Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Nuna Raymi - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪Tika Sara - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel near Plaza de Armas
Located close to San Pedro Market, JW Marriott El Convento Cusco provides free full breakfast, a garden, and a library. Indulge in a body treatment, aromatherapy, and a body scrub at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, express check-out, and express check-in
  • Multilingual staff, a vegetable garden, and a front-desk safe
  • A porter/bellhop, luggage storage, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning and bathrobes, as well as perks like late night room service and safes.
Extra amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 49-inch LCD TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

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9.6 out of 10, Exceptional, 930 reviews
The price is SAR 1,218
SAR 1,496 total
5 Sep - 6 Sep
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41 per accommodation, per night
  • Service fee: USD 10 per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco have a pool?

Yes, this property has an indoor pool.

Is JW Marriott El Convento Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco doesn't offer parking.

What time is check-in at JW Marriott El Convento Cusco?

Check-in begins at 2 PM.

What time is check-out at JW Marriott El Convento Cusco?

Check-out is at 10 AM.

Where is JW Marriott El Convento Cusco located?

Located in Cusco Historic Center, this luxury hotel is within a 5-minute walk of UNSAAC Yale International Center and Plaza de Armas. Museum of Religious Art and Hatunrumiyoc are just steps away. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 15 minutes.

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JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 883 out of 1003 reviews
Rating 8 - Good. 74 out of 1003 reviews
Rating 6 - Okay. 28 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Amenities
Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Fabulous. Great location, safe, and the facilities were supurb.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt it’s the best hotel in the historic center of Cusco. Have been in Cusco more than 10 times and have stayed in many other hotels and this is definitely the best! Very friendly staff, very clean, delicious breakfast and very convenient location.
Stayed 6 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Ximena

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and service, highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Andreea

Liked: Cleanliness, amenities, property conditions & facilities
Great location great food friendly staff clean quiet perfect for couples
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with helpful staff and relaxing spa facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Nicolas

Liked: Staff & service, amenities, property conditions & facilities
Probably the best customer service I’ve had anywhere. They can solve any problem and are extremely friendly and courteous. Hotel is beautiful and the food was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well kept. Great service
Stayed 1 night in Jul 2025

6/10 Okay

Shonaugh

Liked: Cleanliness
Great location, polite people. Food was good.
Stayed 5 nights in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & good people
Stayed 3 nights in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great staff and amenities. Such a great historical building
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Such a convenient location. GREAT staff
Stayed 1 night in May 2025

10/10 Excellent

Pedro W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, good staff. Close stores for shopping.
Stayed 4 nights in May 2025

10/10 Excellent

Sindi

Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay at this hotel. It was the best hotel of our multi city trip to Peru. No complaints. From the tea available to you as soon as you walk in to the delicious breakfast/lunch/dinner at the restaurant. On top of that, it such a beautiful hotel that feels so grand inside. They also go above and beyond to make sure you experience everything Cusco has to offer. They even had little Panchita (alpaca) there for you to take pictures with!
Stayed 2 nights in Jun 2025

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time here. The only recommendation is staff could be more informative and friendly. Mostly in reception.
Stayed 6 nights in May 2025

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in May 2025

6/10 Okay

Victor

Liked: Property conditions & facilities
Unfortunately the front desk team told me (at check in and also at check out) that they would not report my points to Marriott earned for my stay because I did the reservation and paid through Expedia. Honestly speaking, they made me feel as if I had done bad. I think this was utterly wrong because Expedia works as a travel agent and Marriott receives my payment. Also, they did not give me any perk when checking in despute I am a Marriott Platinum Elite member
Stayed 2 nights in Aug 2025

10/10 Excellent

Foad

Liked: Cleanliness, amenities, property conditions & facilities
Excelllent location with superb highly professional all around.
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place. It is a gorgeous historical building, magnificently kept. All kinds.of amenities avalibale. Walking distance to the town plaza.
Stayed 2 nights in May 2025