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Hotel Serenna

3.0 star property
Hotel in Cuatro Ciénegas with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Serenna

Exterior
Suite | Iron/ironing board, free WiFi, bed sheets
Outdoor pool
Snack bar
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
The current price is SAR 273
SAR 325 total
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 King Bed

Highlights

Balcony or patio
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Queen Beds

Highlights

Balcony or patio
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

Highlights

Balcony or patio
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Map
Aldama #215, Cuatro Ciénegas, COAH, 27640

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
  • San José Church - 9 min walk - 0.8 km
  • Ferriño Wineries - 2 min drive - 0.8 km
  • Cuatro Cienegas de González Viewpoint - 3 min drive - 2.3 km
  • Poza Azul Lake - 14 min drive - 13.3 km

Getting around

  • Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive

Restaurants

  • ‪Hotel Santa Fe Cuatro Cienegas - ‬3 min walk
  • ‪Cantina el 40 - ‬6 min walk
  • ‪Bodegas Ferriño - ‬15 min walk
  • ‪Restaurante la Casona - ‬10 min walk
  • ‪Restaurant el Doc - ‬8 min walk

About this property

Hotel Serenna

Property highlights
Hotel Serenna provides a restaurant and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hotel Serenna boast comforts such as free WiFi and free bottled water.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Balconies or patios, cable channels, and ceiling fans

Languages

English, Spanish

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Hotel Plaza Cuatrociénegas

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 151 reviews
The price is SAR 360
SAR 428 total
includes taxes & fees
23 Jun - 24 Jun
Hotel Plaza Cuatrociénegas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 150 to 200 for adults and MXN 150 to 200 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 200 for adults, and MXN 150 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Frequently asked questions

Does Hotel Serenna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Serenna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serenna?

Self parking is free at this property.

What time is check-in at Hotel Serenna?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Serenna?

Check-out is at noon.

Where is Hotel Serenna located?

Situated in Cuatro Ciénegas, this hotel is within a 10-minute walk of Venustiano Carranza Museum, Cuatrocienegas Central Plaza, and San José Church. Carranza Museums and Ferriño Wineries are also within 15 minutes.

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Hotel Serenna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 48 reviews
Rating 8 - Good. 17 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Victor

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La limpieza deja mucho que desear, entrando a la habitación aparentemente todo muy limpio, pero las dos camas tenían las sábanas sucias, ni siquiera habían sacudido las camas, estaban llenas de brillitos, piedritas de colores y cabellos. Un asco de sábanas! El personal del hotel muy amable.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable y bonito, tranquilo su personal muy eficaz. Solo faltó agua caliente en la regadera pues aunque es caluroso es necesaria por la mañana.
Stayed 2 nights in May 2021

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

CARLOS CESAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
No vi que sanitizaran las áreas
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelentes!!! Relación calidad precio perfecta, el trato del personal como en casa, la verdad me hospedé en 3 hoteles diferentes y este me dejó impresionado, sin duda volvería
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2021

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable hotel, cuidado y acogedor, aunque un poco pequeña la habitación
Stayed 1 night in Jan 2021

8/10 Good

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities

Small Rooms good service

The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de muy buen gusto FELICIDADES y como debe de ser el agua bien caliente
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me parecio excelente sus instalaciones todo aparentemente nuevo o de poco tiempo buena alberca,buen bar y servicio de restaurant. unico detalle en mi estancia el baño expedia fuerte olor a drenaje todo el dia y lo que es dotacion de shampoo mini porcion para 4 personas. volveria a hospedarme
Stayed 1 night in Jan 2021

8/10 Good

RosaMartha, Nava , coahuila

Liked: Cleanliness, staff & service
Hotel muy pequeño, pero da buena impresión, el bañó es pequeño, el estacionamiento fuera del hotel.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Las atenciones de priscila la recepcionista muy amable, pésima comida, cierran la recepcion teniamos que salir a las 5 am y nadie abria la puerta, el estacionamiento es enfrente en un terreno atras de una casa, se escucha todo en las habitaciones
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia, Desafortunadamente se fue la luz en 1/4 parte de la ciudad y el hotel se vio afectado, tardaron aprox 12 horas para colocar una planta extra y poder compensar la situación. El personal trató de minimizar el problema.
Stayed 2 nights in Sep 2020

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Very nice and friendly service. Really close to attractions!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente. Muy padre y el bar también Limpio. Seguro. Alberca muy bien. Buenos precios
Stayed 1 night in Jul 2020

10/10 Excellent

Jesus marcelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel... muy moderno La comida deliciosa Un poco incomodo el colchon de cama
Stayed 2 nights in Feb 2020