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"Beautiful property "

"We received a very warm welcome when we arrived on sunday afternoon. We had a fantastic stay and had great value for money including full breakfasts. The building looked brand new. Well done to all the staff , we will be returning in the future."

"The front desk staff is very helpful and service is excellent. "

"I have stayed here many times, always a lovely stay, beautiful hotel and facilities. Always made to feel a valued customer from all the staff. I wouldn't stay anywhere else on my trips to Cheltenham. "

"The staff during our stay were very helpful and went the extra mile to make the stay more comfortable "

"The hotel was very clean and the room was great. The staff in the dining room were fantastic and went above and beyond. Well Done. "

"Great value for money "

"Amazing stay. Thank you Miranda for making it extra special for my sister's birthday. Amazing service. "

"Excellent hotel especially the leisure facilities. Hotel and room clean and well maintained. Parking is not free and the machine was not working so had to pay at reception. Reception was very helpful and informative. I got a drink voucher for forgoing a room cleaning on the second day of my stay. The food in the restaurant was excellent on the first night but on the second night there were a few minor deficiencies - it was not as well presented and a few minor components were missing (butter to go with the bread, onion marmalade on the burger). Even so, the food was well cooked and tasty but on the second night I would have given it a 4 out of 5, rather than a 5+ on the first night. The leisure facilities were excellent. I only used the pool (not the gym etc) the pool area had a steam room, sauna and spa bath in the wet area. As well as an portion of the pool where you can do straight line back and forth swimming you can swim in a loop around the spa bath set in the middle of the pool. There are also a large number of sunloungers available to relax after you swim. The changing rooms are away from the pool, mens opposite the squash court, but there are a set of open compartmentalized shelving in the pool area that can be used leaving towels etc. Also the hotel is near a bus route into the city (cathedral, docks, shops), there is a nearby ski slope, a country park with 1-2 hour walking routes and easy access to several places of interest on the outskirts of the city."