"Good location. Staff needs more training"

"It was clean and the customer service people were nice and attentive. Front desk staff was ok. There was no one there at check in then we realised that she was just in the office having lunch while we waited. But location was good. Quite dated though the apartment. First room smelled very foul. And we got a second room."

"This gem is close to Westfield Miranda, buses and the train station. Lots of cafes and restaurants close by. My room was spacious and comfortable with loads of natural light. Great comfy bed and terrific pillows. The renovated bathroom was also spacious and I loved the toiletries being supplied. Parking is available, Staff are amazing! Friendly and helpful. It appears to be a hotel that has many repeat guests. I liked the availability of buying snacks in the lobby. A good, well maintained,...

"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."