"Really friendly team and comfortable room"

"The hotel staff consistently worked to a high standard as was the quality of the food enjoyed."

"The staff are very friendly, professional and nothing was a problem. The room was very clean and the bathroom was beautiful. Will definatley stay here again when we are in the area."

"Helpful staff with entertainment first class "

"We arrived walking off the West Highland Way: soaked to the bone and exhausted. There was a big loud tour bus offloading at the same time, and the young woman at the front desk was so considerate and gracious — without asking, she guided us off to the side and checked us in ahead of the group. Room immaculate. Staff excellent. Really beautifully curated art in the rooms and hallways. Excellent value."

"We had a wonderful stay in the spacious and elegant Merchant’s Suite, which had a wood stove and a jetted tub. The staff were all very kind and welcoming. We enjoyed all the breakfast options and we had dinner multiple nights in the pub- delicious. "

"Beautiful and spacious room. "

"Just returned for. A lovely stay at the hotel. Friendly attentive staff, great customer service. Overlooking the town of Luss. Will def be back "