Find all hotels by Best Western in Cranston, RI from SAR 397

"Room was clean & in a great area, but reeked of cigarette smoke! The front desk had the nerve to make me pay $100 deposit in case I smoke or have a pet. I am burying my Father on Monday, and have to attend the service sick, because I am allergic to cigarette smoke. Only slept 3 hours with the ac on, to try to contain the smell. The front desk gave me room spray, but the can is broken & don’t spray. I wasn’t offered any accommodations, when I paid for a non-smoking room. I even took pics of cigarette burns on the blanket under the spread!"

"Staff was friendly, room needed updating, shower was not very clean and looked like some repairs were done in bathroom but not with a cohesive appearance. It was ok for a one night stay."

"Room was great and comfy, staff was friendly and attentive. Would have been better if there were dressers since we stayed a week and they were really needed. Also, we travel a lot and this is the first hotel that did not have shampoo, conditioner and body wash in pumps in the shower. "

"For an Omni hotel, I was surprised how outdated my room was. The bathroom really needed to be renovated. It was nothing special, but very convenient for meetings at the RI Convention Center. The Convention Center was nice. Also, Fleming’s at the Omni and the coffee shop on the 2nd floor were good."

"Our room and the common rooms were clean and staff was friendly. "

"Clean room, parking is good, no breakfast"

"The cooling system did not work very well. There was a parking fee and another hotel amenity fee, which brought it up an additional $80 a day."

"Unfortunately we arrived around midnight and only had time to sleep and check out; however we were greeted with great friendliness when we arrived"

"Clean rooms, very friendly staff."