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"Great location, clean and comfortable. Very friendly staff"

"Second time staying here in the last two months and third for my husband. This time our room was nicer (more sun light, in better shape and smelled nice) I love the view of the Cathedral and most of the staff were polite and willing to help. We travel often to NYC and had stayed at many hotels but Lotte Palace has become our favorite hotel in NYC we will definitely stay here again."

"Me encantó el área del lobby un área con ambiente con música y bellos sofá y lámpara volvería de nuevo "

"Excellent stay!! Very clean and staff friendly. "

"Loved rhe location, price. Room was good size. The housekeeping, this was the best, they were very attentive and just overall great. "

"Very pleased with our stay. The location was great, cloes to everything. The staff was helpful and accomodating. Try it out"

"Only stayed one night but no complaints. Room was very clean. Definitely coming back for longer next time to enjoy the property more! "

"The room was spacious, elegantly decorated, and the bed was very comfortable. I love staying here—this is my second time at this hotel. It seems to be my go-to hotel now whenever I’m in New York. I also like that the location is very central and easy access to many restaurants and one train to JFK from Grand central station which is a few minutes walk away "

"Service was always great and helpful when we needed transportation to the airport. Cleaning staff made sure we had what we needed."